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New Reviewer

I only asked for a 30 day trial after 30 days it should’ve canceled it and you’re continuing to charge me I never even really used to cite my number 708-341-**** Michelle Taylor I want a refund

I asked for a 30 day trial and for some reason you're still charging me it was supposed to counsel after 30 days I want my money back
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ID
#2537030 Review #2537030 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Disconnect call

I called to cancel my account that I had just created and I was speaking with someone in the call dropped
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ID
#2535295 Review #2535295 is a subjective opinion of poster.
New Reviewer

Why is this money coming from my account

I cancelled my membership months ago please refund my money I no longer want to be a member. Why am I being billed?
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ID
#2532290 Review #2532290 is a subjective opinion of poster.
Product
Blackpeoplemeet Account
Pros
  • Meeting
Cons
  • To far
Loss
$33
Preferred solution
Full refund

$72.00

Im not getting my moneys worth, what I require in a mate Im not getting. Im not into men but I get men as a match, I said in my profile no BBW women but I get as a match.

User's recommendation: Do not renew, I really would like to cancel.

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ID
#2532239 Review #2532239 is a subjective opinion of poster.
Location
Roseland, New Jersey

Still charged

I called in to cancel my service. The rep confirmed that it was canceled and I was still charged a day or so after. I still had to take about an hour to figure out how to unsubscribe on the site. Not happy about that.
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ID
#2524119 Review #2524119 is a subjective opinion of poster.
New Reviewer

In regards to my account payments. Refund please!

BlackPeopleMeet - In regards to my account payments. Refund please!
I JUST inadvertently hit a button that charged my credit card for 3 more months when I recently subscribed fir three months already. Please refund my monies back to my foo.
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ID
#2524018 Review #2524018 is a subjective opinion of poster.
Loss
$18
Preferred solution
My monies back from a button inadvertently hit. I gave already subscribed for three months, so I wouldn’t do it for another. It’s in error.

Access

Greetings I paid $72.00 for what? Im not able to to anything without you asking for more money. Can you please explain better about the cost of $72.00 ? Thank you B.Motley
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ID
#2521733 Review #2521733 is a subjective opinion of poster.
Location
Springfield Township, New Jersey
New Reviewer

I use a different card which is part of the thing that y'all used to verify who I am so I don't know how to get access to change my address my home state on my profile

It want let me reset my password and I don't use the same credit card so I don't know the credit card number that i used to activate the account
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ID
#2520607 Review #2520607 is a subjective opinion of poster.
Location
Dallas, Texas

Discontinue services

Poor monitoring on the part of the company. The part of your site where men are seeking to date women and women seeking to date men, homo sexual men are getting on the site. It is my understanding that you also have a site for men seeking to date other men. Why are you allowing this? I feel that there are other dating sites that will provide better monitoring for its clients. In not monitoring your sites, it indicates that your services has gone down drastically. Therefore I no longer have any interest in doing business with blackpeoplemeet.com.
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ID
#2518754 Review #2518754 is a subjective opinion of poster.
Location
Atlanta, Georgia

Quality of services has grossly gone down.

There are a couple of things about blackpeoplemeet.com that has caused me to abort the service. The first is the poor monitoring process within the categories for dating; for example homo sexual men posting their pictures and profiles on the site which your company has specified for men seeking to date women and women seeking to date men. This is a deal breaker and a huge turn off in continuing to use the site. Second, the choices for dating women seems very limited unless a member pays for boosting the services which exposes a given profile to more choices. This appears to be a company integrity issue.

User's recommendation: Ask the questions you want answered before signing up.

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ID
#2518144 Review #2518144 is a subjective opinion of poster.
Pros
  • Site where it has brought couples togther
  • Easy assess
  • Easy to sign up with
Cons
  • Very poor monitoring of clients

Serious issue

I've contacted the company several times to resolve the issue to no avail. I've provided details to several representatives and nothing has been done I would like to talk to an manager to have this expedited. Thank you
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ID
#2513878 Review #2513878 is a subjective opinion of poster.
Location
Bloomfield, Connecticut

Very poor customer. service for starter and I don’t understand how another site have my info (connect me)I did not sign with them or pay them also the quality of blackpeoplemeet is horrible they keep

You've included another dating site using my personal information I want it removed I did not sign up with fhem
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ID
#2508715 Review #2508715 is a subjective opinion of poster.

Can't get in site

I been trying to get in site what I paid for and I get get in can you please help me I'm not to happy right now
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ID
#2504993 Review #2504993 is a subjective opinion of poster.
Location
Flushing, New York

Charge to my card that i did not make

I will more after the credit card gets refunded..I do not want another membership..refund my $15 something back to my credit card please.. I will call my bank and lawyer...
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ID
#2503909 Review #2503909 is a subjective opinion of poster.
Location
Apple Valley, California

Not my account

I have been receiving emails from black peoples, I didnt sign up for this and neither have I paid for this. Please remove my email ASAP. I never spoke with anyone
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ID
#2499537 Review #2499537 is a subjective opinion of poster.
Location
Snellville, Georgia