Wayne D Cjc

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Verified Reviewer

Cancel account

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Read my previous correspondence I have to cancel numerous times and I dont know why you dont respond. There are no Local People in my area with any kind of compatibility whatsoever.

I want my subscription cancelled immediately and I have not received any kind of help. Your customer service is pathetic My email I wdcpa43@***.com Wayne Doughty

602486**** If I dont receive any response I will file a fraud complaint with my Bank

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Loss:
$30
Pros:
  • Nice people
Cons:
  • No one in close proximity

Preferred solution: Full refund

User's recommendation: No Response

Anonymous
map-marker Raeford, North Carolina

I’ve requested twice to cancel my subscription

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BlackPeopleMeet - I’ve requested twice to cancel my subscription

I have not heard from BPM! Ive asked that they cancel my subscription the same day that I joined.

This was not the site that they advertised it to be.

I live in NC and my next call will be to my states Attorney General office because they are still taking money out of my bank account. I want this subscription canceled ASAP.

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User's recommendation: Do not join

Dantonio G

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Verified Reviewer

Tryna get back into my account

BlackPeopleMeet - Tryna get back into my account

I think what happened was my bank account gave me an alert, and I wasn't thinking at the moment. I told them to block it until they investigated.

So, after they did the investigation, they found out about it and sent me a message that they were going to let the money get taken out of my account. Therefore, my changing of card information got everything screwed up.

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Maude Lag

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Verified Reviewer
| map-marker Bellevue, Washington

Need access to my account (Locked out)

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This site will not allow you access after you created an account. Sorry sad site. Bad representation of black people.

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Larry d P

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Verified Reviewer

Why my account is not working when I paid for the account for a year

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This company is absolutely terrible. You can't reach anybody.

You can't talk to anyone. You don't get any response. You try to call the number. The only thing you get is a busy tone.

You try to go through chat, and once you finish filling out your information they ask you for. Then all they want is your credit card information, which I refuse to give them again. I paid for the service for a whole year, and now my service has been interrupted, and it's not even been a year. They tried to charge my card $60 last month.

I've been trying to get in contact with someone for over two months now and I still cannot reach anyone.

This company is absolutely horrible. If I could give it less than one score, if I could give it a zero rating, it would definitely be a zero rating.

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Loss:
$1000
Cons:
  • No communication can never talk to nobody can never reach anybody no resolution for any issues or problem that you have with this company many other people that is on there you contact you never hear back from so this is a false company

Preferred solution: Full refund

User's recommendation: My recommendations do not use this company if you don’t want major problems that no one’s there to help you resolve and you want your money stolen out your account without your permission

1 comment
Kristjan Xoy

Wow, any money paid on this site is a waste...However, a $1000 is simply criminal...!!!

Larry S Ggg

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Verified Reviewer

Can't get into account

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SITE OWNED BY MATCH GROUP

I can not access my account because the site would not let me update my phone number verification. I sent them my new number, what my old number was and information only I would know.

after 5 tries, they are ignoring me! I can not remove my credit card info!

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Preferred solution: INTO THE ACCOUNT

User's recommendation: Don't even think about it!

Stephanie J Xyo

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Verified Reviewer

Trouble with app

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Will not accept my cards. Each time I try to pay, it will not let me, no matter what card I use, so I can't see likes or communicate on the app.

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Pros:
  • I donk know
Cons:
  • It wont let me pay for the app

Preferred solution: To get hold off my cards and pay f or app

Kristjan Xoy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Goodyear, Arizona

Credit Card Information!

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Original review updated Jan 21, 2025

Black People Meet encrypts and holds your credit card information. I should be able to delete my credit card information at any time once my fee is paid in full...

Everything is extra, and they constantly offer it... They also send email notices of violations you know nothing about. Their employees must not have enough to do. I'll tell you what they can do monitor the accounts make sure the person is still active if not remove their photos.

I would not recommend using this site due to your credit card being held hostage, and they can charge you renewal fees whenever they want even if you do not want to belong to the site anymore!

Every morning in the 2:30am hour they suggest (9) guys that are the same guys that never respond to likes or messages! This site is such a farce it should be banned from accepting any money from people!

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Preferred solution: I just want to cancel my subscription and delete my account when February 8th comes.

User's recommendation: Don't Do It...!!!!

Julie L Dwo

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Verified Reviewer

Pissed give me a human

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I want my damn money back!!! I cant sign in,its to much trouble trying to speak with a human,This is totally frustrating

View full review
Loss:
$2999

Preferred solution: Full refund

1 comment
Kristjan Xoy

Whoa, WTH that is utterly ridiculous!...I pray you get your money back!

Amiracle Dsy

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Verified Reviewer
| map-marker Columbus, Ohio

They should be ashamed of how they do business

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This company does not care at all about resolving an issue with a customer if you could even get a reply

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User's recommendation: Don't waste your time

Jill S Kbb

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Verified Reviewer

Cant connect

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Reset passwords many times. Won't connect.

Set up new account.

Want to delete both accounts and start over. Jill Smith.

View full review
Loss:
$40
Pros:
  • Make you jump through hoops
  • No response
Cons:
  • Ok when it works

Preferred solution: Full refund

User's recommendation: Get help

1 comment
Jill S Kbb

Thank you

Ryen Ceu
map-marker Atlanta, Georgia

Refund

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The ad said it was seven dollars per month. But you guys took $44 out of my account.

I need that money for the month. Thats all I have.

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User's recommendation: Read the small print. They will charge charge your acct a different amount

travis C Pqg

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Verified Reviewer

832969****Verifying my number

When I try to sign up with Black People Meet, I always get an error message saying they can't verify my number. This is becoming very frustrating.

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Preferred solution: Access to a account

Amiracle Dsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Still can't get in acct.

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Finally I was set a form to dispute why they have canceled. However I have not had a response.

The customer service if I could call it that is bad. Really bad.

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Kerrin Qqa

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Verified Reviewer
| map-marker Pasadena, California

Cancel subscription account

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Cant contact anyone to help with canceling subscription. Website wont allow me to update password to cancel subscription.

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User's recommendation: Won’t recommend because of issues with canceling

Linzy Sjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Doylestown, Pennsylvania

My gripe has to do with not being able to contact a member directly.

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My grip is having to wait until someone matches with you and you match with them. Is there not a way to just directly message a person? If not, why???

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About

Related Companies

Match Group, POF, Match, Tinder, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 52 out of 184 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

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