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BlackPeopleMeet

BlackPeopleMeet Reviews

www.blackpeoplemeet.com
What is your customer experience with BlackPeopleMeet?

BlackPeopleMeet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BlackPeopleMeet has a 1.5 star rating from 546 reviews, 5% would recommend, consumers mostly dissatisfied, reports of high price level and many users seeking refunds.

Key Takeaways for Future Customers

  • Read BlackPeopleMeet reviews before subscribing and confirm billing details.
  • Expect difficulty canceling subscriptions and request refunds if charged unexpectedly.
  • Consider membership options carefully and avoid auto-ship without clear cancellation paths.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unauthorized recurring charges and refund delays.
  • Login, password reset, and account lockouts with no effective customer service.
  • Allegations of fake profiles and poor match relevance.

Positive Feedback

Some users note the chance to explore meeting new people.

View full overview ›

Media from reviews

BlackPeopleMeet - Can’t access app
BlackPeopleMeet - No access to account or pageBlackPeopleMeet - No access to my accountBlackPeopleMeet - I can't get into my account.BlackPeopleMeet - Can't loginBlackPeopleMeet - Cancel subscriptionBlackPeopleMeet - Cancel subscription - Image 2
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Dyllen Caw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t I paid for a week my days was cut short due reasons unknown log in and I paid for it

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I paid for a week I didnt even have a week refund me are tell me what happened I didnt even nothing wrong period and thats the truth so explain to me what happened and I appreciate that I cant ask for no more than that the site dont offer much even though it takes time for everything that it allows you to do

User's recommendation: I don’t know there not much there nor to choose from

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Resolved
Valerie A Qno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: CUSTOMER CARE DOES NOT CARE!

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Updated by user Jul 14, 2026

Corrected the issue with my account. There's no phone number to call customer service so just pray nothing goes wrong.

Original review Jun 29, 2026

I HAD NO ISSUES CREATING MY PROFILE. THE SITE HAD WHAT I WAS LOOKING FOR BUT THE PROBLEM OCCURRED 2 DAYS AFTER SUBSCRIBING.

I TRIED TO LOGON AND THE ERROR STATES BPM BLOCKED MY ACCOUNT. I DON'T KNOW WHY, I DIDN'T DO ANYTHING WRONG BUT WHEN I TRIED TO GO THROUGH THE HELP PROCESS, THERE'S NO CONTACT NUMBER AND THEY ONLY ACCEPT EMAILS. I SENT SEVERAL WITH A GENERAL RESPONSE BACK. NO REAL HELP TO FIX MY PROBLEM.

THEY NEED TO DO BETTER WITH THEIR CUSTOMER SERVICE BECAUSE THEY HAVE NONE TO HELP YOU.

SO DISAPPOINTED.THINK TWICE BEFORE JOINING. IF YOU HAVE A PROBLEM, NOBODY IS GOING TO HELP YOU.

Loss:
$65
Pros:
  • It does introduce you to single people
Cons:
  • Response is a general email
  • No contact number

Preferred solution: Full refund

View full review
Veronica R Git

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverside, California

Can’t access app

BlackPeopleMeet - Can’t access app

I can't get on the app; it keeps telling me or sending me an error status message. This just started happening in the last couple of days.

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Bruce T Vwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vallejo, California

I just joined blackpeoplemeet and i...

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I just joined blackpeoplemeet and I can't log in. My phone number will not verify.

Just paid 26 dollars. I want to cancel my subscription.

Preferred solution: Full refund

View full review
Sarah W Laj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need my money back on my card iam better not paying for nothing

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I would like to cancel my subscription with black people dot com.And refund all my money back which is twenty nine dollars

Preferred solution: Full refund

View full review
Garth Ptm
map-marker Las Vegas, Nevada

Sorry BPM

AI Highlights
  • - Unable to log in after too many password attempts; reset link not received.
  • - No feedback from BPM after recovery attempts.

I was unable to get into my account because of too many attempts of putting in passwords. Went to recover password and waited for the link and to no avail.

I reached out to BPM no feedback. Tried again and still didnt receive a link to change password. An automated system emails me and blocks my account.

Really I was informed to fill out a request form online so they can look at it. Next thing I was banned from the site.

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Beverly R Pek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The email address the account is under no longer works. Forgot password & email has changed

I forgot my password, and the email they send the code to no longer works. When I try to set up a new account, the system says there is already an account with my phone number, so I must sign in to the existing account.

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Myron S Dps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hayward, California

Unhappy

I called to speak with an agent. And he told me that I had the wrong contact number. That I was calling Mexican people meet.

Loss:
$59
Cons:
  • Unhappy

Preferred solution: Full refund

User's recommendation: Don't subscribe

View full review
Terren Wiy
map-marker New York, New York

Don’t want to renew subscription

Im not interested in renewing my subscription once it expires. I tried canceling it via platform but its not allowing me to.

It continues to ask for my email address to reset my password and when I put it in its doesnt send me the code.

Please cancel my subscription once it expires. Thanking you in advance.

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to my account

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BlackPeopleMeet - No access to my account
Updated by user Dec 30, 2025

Extremely poor customer service and talked to nobody. Nobody will call me to talk about problems.

I paid money and get absolutely nothing in customer service.

Unprofessional, disrespectful, disgusting, disgrace. Poor customer service

Original review Dec 29, 2025

I paid my subscriptions and cannot access my page or account. Nothing works or will allow me access to your site.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Poor service and access to account

View full review
Audie B Hmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rensselaer, New York

I paid and have not been able to log on...

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Updated by user May 22, 2026

The old run around ...

Original review May 19, 2026

I paid and have not been able to log on although they say I'm a paid member. They tell me to use my phone number to verify, then it doesn't accept my number. I want my money refunded; I'm being robbed.

Loss:
$63
Cons:
  • Not a good website

User's recommendation: Find another datingsite this one is a fraud

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to account or page

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AI Highlights
  • - Paid for a subscription but cannot access the site.
  • - Access to their page is blocked after payment.
  • - They plan to contact the attorney general.
BlackPeopleMeet - No access to account or page

Paid for subscription but no access allowed on your site. After paying the funds, your site refuses to allow me on your site and to my page.

This seems like fraud. I am contacting the attorney general's office.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Refuse to spend money

View full review
EDWIN E Bfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of my profile. Not getting a reset email

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I have emailed over and over. No one responded.

I made a complaint through your help.

I can't log in to my account. Deal with sites that have customer service or a representative.

Loss:
$29
Pros:
  • Non
Cons:
  • Lack of customer support

User's recommendation: Only deal with business that have w phone number

View full review
Anonymous
map-marker Ventura, California

Company did not send password reset link as I request.

AI Highlights
  • - Profile set up and subscription paid, but password login fails.
  • - Asked for password reset via chat to saphire_jones@***.com; no link.

I set up my profile, paid my subscription. The password I thought I used to log in is not working.

I requested through their chat assistance several times to please send password reset link to my email, [EMAIL_ADDRESS]. They have failed to do so. I am excited to check my messages.

They keep sending me bot emails and not what I am asking for. Totally avoiding helping me.

View full review
Darlene M Emf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Close my account.

Because I don't want them going into my account taking any more money out of my account. I want to close my account with blackpeople.com.

Preferred solution: Stop taking money out of my account.

View full review
Ma D Zeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Scammers

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AI Highlights
  • - Blocked from my account after complaining about matches.
  • - Three charges appeared when access was lost.
  • - Support replies with a bot form for banned content.

I have repeatedly been blocked from my own account when I complain that they are not providing the matches based on my preferences. Then they have charged me for I don't know what.

On the day that I lost complete access to my account, there were three charges on my bank account. When I try to contact customer service, I get a bot response to fill out a form for banned content.

That is absurd, as I have always had a full profile with pictures and a bio. It seems that when you do not renew your account, they will not allow you to like posts and basically steal the last month of your service.

Preferred solution: An explanation as to WHY they keep - and there are multiple emails as to THEIR ERROR- keep blocking my access and now why have they made three charges on my account on the day they denied me access.

User's recommendation: Don't bother with them find another - as there are PLENTY of other services.

View full review

About

Related Companies

Match Group, POF, Match, Tinder, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 126 out of 252 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

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