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BlackPeopleMeet

BlackPeopleMeet

www.blackpeoplemeet.com
What is your customer experience with BlackPeopleMeet?

BlackPeopleMeet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BlackPeopleMeet has a 1.5 star rating from 538 reviews; consumers are mostly dissatisfied and only 5% would likely recommend. Many BlackPeopleMeet reviews note access and billing problems.

Positive Feedback

Some users say the site gives a chance to meet new people, but few report satisfactory matches.

Negative Feedback / Risk Areas

  • Frequent BlackPeopleMeet customer complaints about unauthorized charges and unclear billing.
  • Refund requests ignored and issues with canceling auto-renew or subscriptions.
  • Poor customer service, account lockouts, and reports of fake profiles.

Key Takeaways for Future Customers

  • Check payment method and monitor membership charges closely.
  • Document cancellation and request refunds promptly; expect limited live support.
View full overview ›

Media from reviews

BlackPeopleMeet - No access to account or page
BlackPeopleMeet - No access to my accountBlackPeopleMeet - I can't get into my account.BlackPeopleMeet - Can't loginBlackPeopleMeet - Cancel subscriptionBlackPeopleMeet - Cancel subscription - Image 2BlackPeopleMeet - Can’t access my page and the taken a payment from me
View all media ›

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Show reviews that mention
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Mae P Unm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription

Updated by user Feb 05, 2026

You can't get any one on the phone to talk to

Original review Feb 03, 2026

Make sure I get what I pay for. It can't view who is viewing me.

I don't know if my messages are going to the person. $34.99 was taken from my card ending in 5377.

View full review
Loss:
$34

Preferred solution: Just fix it

David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to my account

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BlackPeopleMeet - No access to my account
Updated by user Dec 30, 2025

Extremely poor customer service and talked to nobody. Nobody will call me to talk about problems.

I paid money and get absolutely nothing in customer service.

Unprofessional, disrespectful, disgusting, disgrace. Poor customer service

Original review Dec 29, 2025

I paid my subscriptions and cannot access my page or account. Nothing works or will allow me access to your site.

View full review
Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Poor service and access to account

David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to account or page

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BlackPeopleMeet - No access to account or page

Paid for subscription but no access allowed on your site. After paying the funds, your site refuses to allow me on your site and to my page.

This seems like fraud. I am contacting the attorney general's office.

View full review
Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Refuse to spend money

Joycelyn B Qdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Unauthorized charges on my account

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To whom it may concern,

Please stop withdrawing money from my account. I canceled my subscription on September 14, 2025. If any further charges are made, I will be forced to pursue legal action.

Thank you for your immediate attention to this matter.

Joycelyn Brown

View full review
Loss:
$51

Preferred solution: Full refund

Joanne M Kux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Not for me.

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They send you matches that don't fit the profile I request. It's hard to contact them.

I tried to cancel the action taken.

Men young enough to be my child were responding.

My profile states the age of the man I'm looking for.

their height, I want, and so on. To receive what I didn't request is a waste of time.

View full review
Pros:
  • Black website
Cons:
  • Hard to cancel

Preferred solution: Cancel account. Only pay for the time before I tried to cancel a week or 2 after trying it out.

User's recommendation: not impressed with this dating site.

Resolved
Chas D Bbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Resolved: Charged me for subscription & a few hrs later can’t use app

I paid for a subscription, and now it's letting me use my account. I will sue the company if I'm not given immediate access.

View full review
Loss:
$38

Preferred solution: Full refund

User's recommendation: Really bad app & service

Girtha Ify

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mesa, Arizona

Account deactivated

I have been on this site (BLK)for 2 weeks, I noticed my account was deleted and all information gone, after I accepted the invitation to add (BPM) as I reviewed the new app It prompted me to choose a plan, mind you I already paid for BLK that has been deleted without me knowing, now I am out of my money and do not have an active account, assistance would be appreciated.

View full review
willie w Abc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel my service

Just working for me. Just working for me.

Just working for me. Just working for me.

Just working for me. Just working for me.

View full review
Loss:
$37
Pros:
  • I dont care about the last payment but please cancel my account
Cons:
  • Just one please enforce more than one picture

Preferred solution: I told you I wanted to cancel and you still billed my account

User's recommendation: no recommendation and please delete card on file

Tawana T Jbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

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I am attempting to cancel my current subscription with the BlackPeopleMeet online dating site as I no longer want or need it. However, I am unable to gain access to my account to cancel my subscription nor am I able to speak with a live customer service representative to complete cancellation.

I have not been satisfied with this dating for quite some time; and I simply want to cancel it in order to avoid an automatic renewal.

View full review
Cons:
  • Difficulties in attempting to cancel subscription

Preferred solution: Immediate cancellation of my subscription

User's recommendation: I would advise others to be a little wary, especially if you choose to cancel your subscription.

Anonymous
map-marker West Covina, California

Unauthorized charge

I canceled on 12/10/25 for one month only. Please refund my money back to my credit card.

I cannot even logon. $34.99

View full review
Walter P Zvb
map-marker Baltimore, Maryland

Canceling

I just want to end my service I am not doing well on this site its been a couple of years its just not working for its to many women on here that just want some attention I dont have that type of time in my life for playing games I have enjoy my searching to find a connection but its been to many discussion

View full review
Pros:
  • Nice looking woman on hear
Cons:
  • To long to match

Preferred solution: Just to end me being a customer

Getald L
map-marker Washington, District Of Columbia

You charging me itook off charging me

Stop charging me, give my money back. Stop, stop, stop, stop, stop charging me and give my money back.

I stopped this account over two months ago and you're still charging me.

I just looked. I put 'stop charging.

View full review

Preferred solution: Full refund

Larina Ypn
map-marker Brunswick, Georgia

No answer. No help

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No help...I blocked and no help has been given yet. Ive paid money and cant even look get on the site.

View full review
Joycelyn Andrea C
map-marker Medford, New York

I would like to cancel membership

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I need to cancel and get my refund that was taken out my checking account on 18 November. It is requested I put my card number with my cv # and I'm not comfortable giving that information

My account number was provided when I sign up so just refund my money to the same account you took the money from on the 18 November

View full review
Loss:
$64
Pros:
  • Having a hard time getting my refund

Preferred solution: Full refund

Nichole P Pkt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't get into my account.

BlackPeopleMeet - I can't get into my account.

Good morning. I would be extremely grateful if my BlackPeopleMeet profile could be restored as it is currently inaccessible.

View full review

Preferred solution: Apology

Tessa D Hfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They block me

I got blocked off of Black people's meet. I haven't written anything.

My name is Tessa Donelson. My email is Tdonelso5@***.com. My number is +130********.

It just happened earlier this morning. Not sure what happened, but I can't get on the website.

View full review

About

Related Companies

Match Group, POF, Tinder, Match, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 74 out of 239 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

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