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BlackPeopleMeet

BlackPeopleMeet

www.blackpeoplemeet.com
What is your customer experience with BlackPeopleMeet?

BlackPeopleMeet Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BlackPeopleMeet has 1.6 star rating based on 681 customer reviews. Consumers are mostly dissatisfied.

  • 5% of users would likely recommend BlackPeopleMeet to a friend or colleague.

  • Rating Distribution
  • Pros: No thing, Non, You get a chance to explore meeting new people.
    Cons: Unauthorized reoccurring charges to my card, Cancelling auto renew never works, Fake profiles.

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Media from reviews

BlackPeopleMeet - Refund my money
BlackPeopleMeet - Having a problem logging into my accountBlackPeopleMeet - Having a problem logging into my account - Image 2BlackPeopleMeet - Account issuesBlackPeopleMeet - I’ve requested twice to cancel my subscriptionBlackPeopleMeet - Tryna get back into my accountBlackPeopleMeet - About getting an account with you, but need to talk to someone first
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Darlene B Tha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t get what you paid for

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I live in one state, tho they say its regenerated by A1, 1or 2 may come on when I first login after that everyone is in states so far itll take 2,3,4hrs or a plane to even meet, this is totally unacceptable. They tell me to change my age setting and mileage, that didnt work.

YET if you go to your subscription setting and search theyre there but they cant see you unless they were to do the same, its like theyre behind the seen instead of your home screen search. After 3 email attempts to ask them to fix thisTHEY JUST DONT CARE, its a waste of money

View full review
Loss:
$67
Pros:
  • Nice men
Cons:
  • Dont provide the service

Preferred solution: Full refund

User's recommendation: Until they fix the glitch in distance it’s a waste of money

Anonymous
map-marker Kirkland, Washington

Account issues

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BlackPeopleMeet - Account issues

I keep getting hotmail messages from your website, so I know you are seeing one of the two accounts Im having issues with. The account I believe Im paying for may be a google email that I cant access.

In a previous message I provided you with the last 4 digits of my cc. I have tried to reset my password I have tried multiple times, and it keeps timing out. Im getting no where with your customer service. I stated previously that I would like to use your service.

Im asked to agree with your terms and conditions, but I cant even reset my password.

Make that make sense. If bringing my issues to your attention means I cant use your services it is what it is, just let me know.

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User's recommendation: Based on my experience I can’t in good conscience say that I would recommend this.

Lillian W Tfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund my money

BlackPeopleMeet - Refund my money

I canceled my account with Black People Meet and I want my refund of $58.31 put back on my card. I can't afford this at this time. I still need to eat.

View full review
Loss:
$58
Pros:
  • Men only choose you as a like they never message u first
Cons:
  • Even if you message a person that liked u no response

Preferred solution: Full refund

Dantonio G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Having a problem logging into my account

BlackPeopleMeet - Having a problem logging into my account
BlackPeopleMeet - Having a problem logging into my account - Image 2

I think what happened was my bank sent me a text that my account was hacked. I didn't notice who the money was coming from, due to the fact that I was just awakening.

I blocked it but, after they did some research, it was my account. They ended up releasing the money but my account is still blocked.

View full review
Loss:
$54

Preferred solution: Price reduction

Anonymous
map-marker Raeford, North Carolina

I’ve requested twice to cancel my subscription

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BlackPeopleMeet - I’ve requested twice to cancel my subscription

I have not heard from BPM! Ive asked that they cancel my subscription the same day that I joined.

This was not the site that they advertised it to be.

I live in NC and my next call will be to my states Attorney General office because they are still taking money out of my bank account. I want this subscription canceled ASAP.

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User's recommendation: Do not join

Dantonio G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tryna get back into my account

BlackPeopleMeet - Tryna get back into my account

I think what happened was my bank account gave me an alert, and I wasn't thinking at the moment. I told them to block it until they investigated.

So, after they did the investigation, they found out about it and sent me a message that they were going to let the money get taken out of my account. Therefore, my changing of card information got everything screwed up.

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Seraphim Phu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grenada, Mississippi

My issue has not been resolved. 2 emails was sent that the BPM app will not open. No answers to the emails 1133**** was assigned to me. Help for app is needed. Thank you.

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Updated by user Feb 19, 2025

Every time information / questions sent over it always 24 to 48 hours for a return answer. Everything always go to a different person.

Each person process different.

The app still not working. Technical support should have been step in.

Original review Feb 17, 2025

The app will not open. I have sent over 2 emails.

I had everything on my end check and it was fine.

No reply at all from 2 emails. Technology support needs to step in.

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User's recommendation: Don't let anything go wrong with the app no help and the stopping Saturday 2 - 15 - ****.

Maude Lag

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

Need access to my account (Locked out)

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This site will not allow you access after you created an account. Sorry sad site. Bad representation of black people.

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Wayne D Cjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel account

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Read my previous correspondence I have to cancel numerous times and I dont know why you dont respond. There are no Local People in my area with any kind of compatibility whatsoever.

I want my subscription cancelled immediately and I have not received any kind of help. Your customer service is pathetic My email I wdcpa43@***.com Wayne Doughty

602486**** If I dont receive any response I will file a fraud complaint with my Bank

View full review
Loss:
$30
Pros:
  • Nice people
Cons:
  • No one in close proximity

Preferred solution: Full refund

User's recommendation: No Response

Larry d P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why my account is not working when I paid for the account for a year

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This company is absolutely terrible. You can't reach anybody.

You can't talk to anyone. You don't get any response. You try to call the number. The only thing you get is a busy tone.

You try to go through chat, and once you finish filling out your information they ask you for. Then all they want is your credit card information, which I refuse to give them again. I paid for the service for a whole year, and now my service has been interrupted, and it's not even been a year. They tried to charge my card $60 last month.

I've been trying to get in contact with someone for over two months now and I still cannot reach anyone.

This company is absolutely horrible. If I could give it less than one score, if I could give it a zero rating, it would definitely be a zero rating.

View full review
Loss:
$1000
Cons:
  • No communication can never talk to nobody can never reach anybody no resolution for any issues or problem that you have with this company many other people that is on there you contact you never hear back from so this is a false company

Preferred solution: Full refund

User's recommendation: My recommendations do not use this company if you don’t want major problems that no one’s there to help you resolve and you want your money stolen out your account without your permission

1 comment
Kristjan Xoy

Wow, any money paid on this site is a waste...However, a $1000 is simply criminal...!!!

Wayne D Cjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel Subscription Immediately

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No Local People To. Meet

Cancel Subscription Immediatel

No availability for local People in my area

Cancel Subscription Immediately

Wayne Doughty

View full review
Loss:
$30
Pros:
  • Nice selection of people
Cons:
  • No one local to my area

Preferred solution: Full refund

Sheila M Zzv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unidentified charges

You guys are trying to charge me for premium when I no way in *** wanted premium. I will not pay for something I have never used. I hav deleted you alls app.

View full review
Loss:
$20

Preferred solution: Take the charge off my apple device

User's recommendation: Do not use this app. They will scam you

Larry S Ggg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get into account

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SITE OWNED BY MATCH GROUP

I can not access my account because the site would not let me update my phone number verification. I sent them my new number, what my old number was and information only I would know.

after 5 tries, they are ignoring me! I can not remove my credit card info!

View full review

Preferred solution: INTO THE ACCOUNT

User's recommendation: Don't even think about it!

Stephanie J Xyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble with app

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Will not accept my cards. Each time I try to pay, it will not let me, no matter what card I use, so I can't see likes or communicate on the app.

View full review
Pros:
  • I donk know
Cons:
  • It wont let me pay for the app

Preferred solution: To get hold off my cards and pay f or app

Joseph K Rxl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To Upgrade Subscription

I am trying to contact Black People Meet Customer Service. I would like to update my subscription.

My name is Joseph King. Phone number: (260)479-****.

View full review

Preferred solution: New Subscription

Kristjan Xoy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Goodyear, Arizona

Credit Card Information!

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Original review updated Jan 21, 2025

Black People Meet encrypts and holds your credit card information. I should be able to delete my credit card information at any time once my fee is paid in full...

Everything is extra, and they constantly offer it... They also send email notices of violations you know nothing about. Their employees must not have enough to do. I'll tell you what they can do monitor the accounts make sure the person is still active if not remove their photos.

I would not recommend using this site due to your credit card being held hostage, and they can charge you renewal fees whenever they want even if you do not want to belong to the site anymore!

Every morning in the 2:30am hour they suggest (9) guys that are the same guys that never respond to likes or messages! This site is such a farce it should be banned from accepting any money from people!

View full review

Preferred solution: I just want to cancel my subscription and delete my account when February 8th comes.

User's recommendation: Don't Do It...!!!!

About

Related Companies

Match Group, POF, Match, Tinder, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 55 out of 204 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

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