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BlackPeopleMeet

BlackPeopleMeet

www.blackpeoplemeet.com
What is your customer experience with BlackPeopleMeet?

BlackPeopleMeet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BlackPeopleMeet has 1.5 star rating based on 539 customer reviews. Consumers are mostly dissatisfied and 5% would likely recommend.

Key Takeaways for Future Customers

  • Expect frequent mentions in BlackPeopleMeet reviews about billing and subscription issues.
  • Many seek refunds and report problems cancelling auto-renew or membership access.
  • Customer service responsiveness is often reported as poor, so plan accordingly.

Negative Feedback / Risk Areas

  • Repeated unauthorized charges and unclear billing practices.
  • Account lockouts, inability to cancel subscriptions, and poor customer service response.
  • Reports of fake profiles and limited value for high price.

Positive Feedback

Some users note the site gives a chance to explore meeting new people despite issues.

View full overview ›

Media from reviews

BlackPeopleMeet - No access to account or page
BlackPeopleMeet - No access to my accountBlackPeopleMeet - I can't get into my account.BlackPeopleMeet - Can't loginBlackPeopleMeet - Cancel subscriptionBlackPeopleMeet - Cancel subscription - Image 2BlackPeopleMeet - Can’t access my page and the taken a payment from me
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Show reviews that mention
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Ma D Zeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Scammers

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AI Highlights
  • - Blocked from my account after complaining about matches.
  • - Three charges appeared when access was lost.
  • - Support replies with a bot form for banned content.

I have repeatedly been blocked from my own account when I complain that they are not providing the matches based on my preferences. Then they have charged me for I don't know what.

On the day that I lost complete access to my account, there were three charges on my bank account. When I try to contact customer service, I get a bot response to fill out a form for banned content.

That is absurd, as I have always had a full profile with pictures and a bio. It seems that when you do not renew your account, they will not allow you to like posts and basically steal the last month of your service.

Preferred solution: An explanation as to WHY they keep - and there are multiple emails as to THEIR ERROR- keep blocking my access and now why have they made three charges on my account on the day they denied me access.

User's recommendation: Don't bother with them find another - as there are PLENTY of other services.

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to my account

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BlackPeopleMeet - No access to my account
Updated by user Dec 30, 2025

Extremely poor customer service and talked to nobody. Nobody will call me to talk about problems.

I paid money and get absolutely nothing in customer service.

Unprofessional, disrespectful, disgusting, disgrace. Poor customer service

Original review Dec 29, 2025

I paid my subscriptions and cannot access my page or account. Nothing works or will allow me access to your site.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Poor service and access to account

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to account or page

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AI Highlights
  • - Paid for a subscription but cannot access the site.
  • - Access to their page is blocked after payment.
  • - They plan to contact the attorney general.
BlackPeopleMeet - No access to account or page

Paid for subscription but no access allowed on your site. After paying the funds, your site refuses to allow me on your site and to my page.

This seems like fraud. I am contacting the attorney general's office.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Refuse to spend money

View full review
Joycelyn B Qdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Unauthorized charges on my account

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AI Highlights
  • - The subscription was canceled on September 14, 2025.
  • - Please stop all withdrawals from my account.
  • - If charges occur, I will pursue legal action.

To whom it may concern,

Please stop withdrawing money from my account. I canceled my subscription on September 14, 2025. If any further charges are made, I will be forced to pursue legal action.

Thank you for your immediate attention to this matter.

Joycelyn Brown

Loss:
$51

Preferred solution: Full refund

View full review
Joanne M Kux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Not for me.

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AI Highlights
  • - Matches don't fit the requested profile.
  • - It's hard to contact them.
  • - I tried to cancel the action taken.
  • - Men younger than expected respond.

They send you matches that don't fit the profile I request. It's hard to contact them.

I tried to cancel the action taken.

Men young enough to be my child were responding.

My profile states the age of the man I'm looking for.

their height, I want, and so on. To receive what I didn't request is a waste of time.

Pros:
  • Black website
Cons:
  • Hard to cancel

Preferred solution: Cancel account. Only pay for the time before I tried to cancel a week or 2 after trying it out.

User's recommendation: not impressed with this dating site.

View full review
Anonymous
map-marker Racine, Wisconsin

I'm not running to date right now , so I wanna cancel

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Not ready to go on a date in line right now. The problem is they still trying to make payments off my card need stop trying to get a payment

User's recommendation: I believe it's a good day, insight Amazon years ago, and maybe in the future I might come back

View full review
Mae P Unm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription

Updated by user Feb 05, 2026

You can't get any one on the phone to talk to

Original review Feb 03, 2026

Make sure I get what I pay for. It can't view who is viewing me.

I don't know if my messages are going to the person. $34.99 was taken from my card ending in 5377.

Loss:
$34

Preferred solution: Just fix it

View full review
Resolved
Chas D Bbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Resolved: Charged me for subscription & a few hrs later can’t use app

I paid for a subscription, and now it's letting me use my account. I will sue the company if I'm not given immediate access.

Loss:
$38

Preferred solution: Full refund

User's recommendation: Really bad app & service

View full review
Girtha Ify

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mesa, Arizona

Account deactivated

AI Highlights
  • - Used BLK for 2 weeks; account deleted and data lost.
  • - Invited to add BPM; app prompted to pick a plan.
  • - I paid for BLK but it's deleted.

I have been on this site (BLK)for 2 weeks, I noticed my account was deleted and all information gone, after I accepted the invitation to add (BPM) as I reviewed the new app It prompted me to choose a plan, mind you I already paid for BLK that has been deleted without me knowing, now I am out of my money and do not have an active account, assistance would be appreciated.

View full review
willie w Abc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel my service

Just working for me. Just working for me.

Just working for me. Just working for me.

Just working for me. Just working for me.

Loss:
$37
Pros:
  • I dont care about the last payment but please cancel my account
Cons:
  • Just one please enforce more than one picture

Preferred solution: I told you I wanted to cancel and you still billed my account

User's recommendation: no recommendation and please delete card on file

View full review
Tawana T Jbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

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AI Highlights
  • - User cannot access their BlackPeopleMeet account to cancel.
  • - They cannot reach live support to cancel or stop automatic renewal.

I am attempting to cancel my current subscription with the BlackPeopleMeet online dating site as I no longer want or need it. However, I am unable to gain access to my account to cancel my subscription nor am I able to speak with a live customer service representative to complete cancellation.

I have not been satisfied with this dating for quite some time; and I simply want to cancel it in order to avoid an automatic renewal.

Cons:
  • Difficulties in attempting to cancel subscription

Preferred solution: Immediate cancellation of my subscription

User's recommendation: I would advise others to be a little wary, especially if you choose to cancel your subscription.

View full review
Anonymous
map-marker West Covina, California

Unauthorized charge

I canceled on 12/10/25 for one month only. Please refund my money back to my credit card.

I cannot even logon. $34.99

View full review
Walter P Zvb
map-marker Baltimore, Maryland

Canceling

AI Highlights
  • - I want to end my service.
  • - I am not doing well here after a couple of years.
  • - Too many women on here seek attention and I have no time for games.

I just want to end my service I am not doing well on this site its been a couple of years its just not working for its to many women on here that just want some attention I dont have that type of time in my life for playing games I have enjoy my searching to find a connection but its been to many discussion

Pros:
  • Nice looking woman on hear
Cons:
  • To long to match

Preferred solution: Just to end me being a customer

View full review
Getald L
map-marker Washington, District Of Columbia

You charging me itook off charging me

AI Highlights
  • - Stop charging me and refund my money.
  • - My account was stopped over two months ago, but charges continue.
  • - I tried to stop charges, but they persist.

Stop charging me, give my money back. Stop, stop, stop, stop, stop charging me and give my money back.

I stopped this account over two months ago and you're still charging me.

I just looked. I put 'stop charging.

Preferred solution: Full refund

View full review
Larina Ypn
map-marker Brunswick, Georgia

No answer. No help

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No help...I blocked and no help has been given yet. Ive paid money and cant even look get on the site.

View full review
Joycelyn Andrea C
map-marker Medford, New York

I would like to cancel membership

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I need to cancel and get my refund that was taken out my checking account on 18 November. It is requested I put my card number with my cv # and I'm not comfortable giving that information

My account number was provided when I sign up so just refund my money to the same account you took the money from on the 18 November

Loss:
$64
Pros:
  • Having a hard time getting my refund

Preferred solution: Full refund

View full review

About

Related Companies

Match Group, POF, Tinder, Match, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 84 out of 224 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

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