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BlackPeopleMeet

BlackPeopleMeet

www.blackpeoplemeet.com
What is your customer experience with BlackPeopleMeet?

BlackPeopleMeet Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BlackPeopleMeet has 1.6 star rating based on 707 customer reviews. Consumers are mostly dissatisfied.

  • 5% of users would likely recommend BlackPeopleMeet to a friend or colleague.

  • Rating Distribution
  • Pros: No thing, Non, You get a chance to explore meeting new people.
    Cons: Unauthorized reoccurring charges to my card, Cancelling auto renew never works, Fake profiles.

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Media from reviews

Created an account and when logging in received message: Access to your account has been...
Created an account and when logging in received message: Access to your account... - Image 2BlackPeopleMeet - Very unsatisfied customerBlackPeopleMeet - Refund my moneyBlackPeopleMeet - Having a problem logging into my accountBlackPeopleMeet - Having a problem logging into my account - Image 2BlackPeopleMeet - Account issues
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Top BlackPeopleMeet Reviews

Positive Review

"I want to cancel my account"

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I found someone on your site we hit it off I don't need this site anymore at this time thank you it's a great way to meet people if you're interested I hope...

Critical Review

"SMS Updating"

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MATCH GROUP LLC I had to abandon one account because they wouldn't update my phone number for SMS verification, so I was locked out. I made a new account with...

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LASteele

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SMS Updating

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MATCH GROUP LLC

I had to abandon one account because they wouldn't update my phone number for SMS verification, so I was locked out. I made a new account with a different email address, BUT their system connected my old number to the new account and I can not verify SMS because it is the old number.

They don't give you the option of using e-mail for verification like most sites! The site says only Customer care can change the phone number on your account, BUT THEY WON'T!

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Cons:
  • Low selection

Preferred solution: Apology

User's recommendation: Don't change your phone number!

Bryan C Jek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Created an account and when logging in received message: "Access to your account has been blocked by BlackPeopleMeet. If you believe you received this message in error, please contact Customer Care."

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Created an account and when logging in received message: Access to your account has been...
Created an account and when logging in received message: Access to your account... - Image 2

This is an unreliable and unprofessional website. Unable to verify or confirm if these profiles are up to date and reliable considering the cost you pay to talk to people.

Recently, I created an account and received a message on login: 'Access to your account has been blocked by BlackPeopleMeet. If you believe you received this message in error, please contact Customer Care.' After talking to Customer Service, I did not receive any reason for the violation - I did not receive any warnings, recommendations, or corrections.

View full review
Loss:
$40
Pros:
  • Online dating service
  • Social site
Cons:
  • Fake profile
  • Expensive subscriptions
  • Horrible customer service

Preferred solution: Apology

User's recommendation: Do not use this or any any MatchGroup services! Costly, unreliable, and untrustworthy

Linda K Dri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very unsatisfied customer

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BlackPeopleMeet - Very unsatisfied customer

Black people do not provide services I've paid for. After sending many emails, they've yet to resolve the issue.

I've asked for a refund; still no response. All correspondence received in reference to my many complaints is auto-generated.

Don't waste your money or time; they have the worst customer service I've ever experienced. Once you've paid for the subscription, you get nothing.

View full review
Loss:
$39
Cons:
  • Demands that you expand your sear still limits visibility
  • After subscription is paid they limit other members visibility
  • Will not personally respond to complaints

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE A SUBSCRIPTION YOU WONT GET YOUR MONIES WORTH.

linda f Czg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

To cancel my membership

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No way to speak with anyone. It may work for others.

I am not good at this computer thing.

I need to speak with someone. I am unable to get to my profile to end my membership.

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User's recommendation: It may be ok to someone who knows what to do

Karen T Xeu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer Service

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Updated by user May 29, 2025

I’m now banned fromBlack People Meet and Upward.

Original review updated May 29, 2025

They banned me from site and would tell not me why. I read their policy and didnt violate any of those listed items or any items not listed.

If I did something wrong, at least they could do is tell me what I violated instead of just telling me. Im ban N thats final. Black People Meet is just absolutely poor customer service.

Additionally, because Im banned from BLK now Im banned from Black People Meet and Upward.

Why am I banned from Black People Meet and Upward when I havent done anything on that site or upward? This company is very vindictive.

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Preferred solution: Apology

1 comment
Mykayla Jwq

They banned me as well. For being white.

Resolved
Zaid Mwa
map-marker Falls Church, Virginia

Resolved: No one answered

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Updated by user May 30, 2025

Company fixed the issue and I have been provided with apology.

Original review May 15, 2025

My account is blocked. I just reinstated my old account and there was a problem so I started a new account under a different email and now I can't get into either. The other email is Bobby at bobbybroomeaquatics.com.

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Resolved
Darlene B Tha

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Verified Reviewer
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This person supports our platform.
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Supporter

Resolved: Don’t provide service you pay for

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Updated by user Apr 02, 2025

Company fixed the issue and I have been provided with apology. They gave a full refund and blocked me from the site

Original review Mar 18, 2025
They evidently just dont care. Again, all the matches are states away, the response is for me to expand my distance and/or age group, nothing has resolved the problem.

There last response to me wasthey wasnt going to do a refund because I had communications with people, I responded back that the communication was because of someone reaching out to me(in another state)and out of courtesy I responded and that was it. They also stated that they canceled the renewal already(thats basically says it all). Again I have used them before but got off for personal reasons, got on last year and this was happening, I got off and tried again thinking the problem was solved but its not. Its ridiculous and from what I hear theyre the same as another company.

Unfortunately I dont care to date in my area but will go nearby but not hundreds of miles away. I would love to provide a video of me scrolling but then I would have to show the people not having there permission
View full review
Loss:
$67

Preferred solution: They have said they won’t give a refund

User's recommendation: At your own risk

Latesha H Emw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Cancel Subscription Immediately

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Rang twice then hung up..{{Redacted}}

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Judi S Oxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BPM charged me after I had cancelled their subscription!!!

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i want my money back! i wasn't happy with their site, so i cancelled weeks ago, and now i look on my account and see that i was billed for their service. i am extremely upset!

View full review
Loss:
$15
Pros:
  • Unhappy with selections
Cons:
  • Unhappy with selections

Preferred solution: Full refund

User's recommendation: STAY OFF THEIR SITE

Gerrod Tme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carrollton, Virginia

Cancel payment to Black Peoples Meet

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Don't want to be involved. Personally I'm older than the men on the app.

Unable to contact without pay more money. Seems like a scam.

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User's recommendation: Be careful

Monte B Eqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You don’t answer any customer service calls and you chase away your customers at lease you’ve ran me away

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This is an example of what happens when you have an AI ran company in customer service venue. Its just not fair that you wont answer questions.

You dont do anything your customers ask and then you wonder I guess why theyre not returning well. Heres the reason why Ive tried all morning to get through and all Ive gotten is the same thing over and over and over pay this more money and we may get to you. Oh come on Ive already paid you. Why should I have to pay another month just to get customer service that was paid for the first time.

You really need to check yourself Black people meet you destroying your credibility everybody I talk to doesnt like you.

Why wont you contact me back about this? You got my email on my phone numbers, even though you didnt update my information, you have the new.

View full review

Preferred solution: Discontinue my subscription now and no renewal authorization is given

User's recommendation: Don’t join BlackPeopleMeet unless you expect them to refuse to stop renewing you orginal subscription when you requested not to be renewed!!

Yumna Xcu
map-marker Phoenix, Arizona

Cancel account

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Please cancel my account I don't want my account anymore please do not Bill me I will shut my card off please respect my wishes I want to cancel my account

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Christopher S Xty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

If I could, I would give you a zero now I pay money to use this service and I am unable to use it refund my money immediately

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My service has been disconnected for some reason, and I paid for the service just a week ago, maybe less. I would like a refund.

View full review
Loss:
$35
Pros:
  • No pros
Cons:
  • Terrible service

Preferred solution: Full refund

User's recommendation: Don’t use this service

Anonymous
map-marker Kirkland, Washington

Account issues

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BlackPeopleMeet - Account issues

I keep getting hotmail messages from your website, so I know you are seeing one of the two accounts Im having issues with. The account I believe Im paying for may be a google email that I cant access.

In a previous message I provided you with the last 4 digits of my cc. I have tried to reset my password I have tried multiple times, and it keeps timing out. Im getting no where with your customer service. I stated previously that I would like to use your service.

Im asked to agree with your terms and conditions, but I cant even reset my password.

Make that make sense. If bringing my issues to your attention means I cant use your services it is what it is, just let me know.

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User's recommendation: Based on my experience I can’t in good conscience say that I would recommend this.

Lillian W Tfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund my money

BlackPeopleMeet - Refund my money

I canceled my account with Black People Meet and I want my refund of $58.31 put back on my card. I can't afford this at this time. I still need to eat.

View full review
Loss:
$58
Pros:
  • Men only choose you as a like they never message u first
Cons:
  • Even if you message a person that liked u no response

Preferred solution: Full refund

Henryetta F Mwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The site not working

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Updated by user May 19, 2025

When go through app does not accept my phone number for verification

Original review May 04, 2025

I need someone to call me back ASAP. My app is not working properly, and I made a payment. Can someone please call me back?

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Preferred solution: My app to working

About

Related Companies

Match Group, POF, Match, Tinder, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 53 out of 218 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

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