BlackPeopleMeet
BlackPeopleMeet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet has 1.6 star rating based on 713 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend BlackPeopleMeet to a friend or colleague.
- Rating Distribution
Pros: No thing, Non, You get a chance to explore meeting new people.
Cons: Unauthorized reoccurring charges to my card, Cancelling auto renew never works, Fake profiles.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet has 1.6 star rating based on 713 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend BlackPeopleMeet to a friend or colleague.
- Rating Distribution
Pros: No thing, Non, You get a chance to explore meeting new people.
Cons: Unauthorized reoccurring charges to my card, Cancelling auto renew never works, Fake profiles.50% of users think that BlackPeopleMeet should improve its Customer Service.
50% of users say that they won't use BlackPeopleMeet in the future for similar services or products.Recent recommendations regarding this business are as follows: "Not happy with the Customer Care. Unable to contact any representative. Seems to be hard to disconnect from site.", "I'm sorry", "Unless you want to give money away when you say you’ve had enough don’t do it", "Don't change your phone number!", "It may be ok to someone who knows what to do".
Most users ask BlackPeopleMeet for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top BlackPeopleMeet Reviews
"I want to cancel my account"
I found someone on your site we hit it off I don't need this site anymore at this time thank you it's a great way to meet people if you're interested I hope...
"I cannot login when I try to use if there’s a problem with my account"
In the car trying to login on the website it wont it wont allow me to it says theres a problem with my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Locked out of my account
I keep telling him that I am locked out of my account. I can't even log in to the account; you guys have taken my money.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Can’t access my page and the taken a payment from me
I was never band from here and thats what it says they have received my payment and I I still cant get into my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCreated an account and when logging in received message: "Access to your account has been blocked by BlackPeopleMeet. If you believe you received this message in error, please contact Customer Care."
This is an unreliable and unprofessional website. Unable to verify or confirm if these profiles are up to date and reliable considering the cost you pay to talk to people.
Recently, I created an account and received a message on login: 'Access to your account has been blocked by BlackPeopleMeet. If you believe you received this message in error, please contact Customer Care.' After talking to Customer Service, I did not receive any reason for the violation - I did not receive any warnings, recommendations, or corrections.
- Social site
- Online dating service
- Expensive subscriptions
- Unreliability
- Fake profile
Preferred solution: Apology
User's recommendation: Do not use this or any any MatchGroup services! Costly, unreliable, and untrustworthy
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery unsatisfied customer
Black people do not provide services I've paid for. After sending many emails, they've yet to resolve the issue.
I've asked for a refund; still no response. All correspondence received in reference to my many complaints is auto-generated.
Don't waste your money or time; they have the worst customer service I've ever experienced. Once you've paid for the subscription, you get nothing.
- Demands that you expand your sear still limits visibility
- Will not personally respond to complaints
- After subscription is paid they limit other members visibility
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE A SUBSCRIPTION YOU WONT GET YOUR MONIES WORTH.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSMS Updating
MATCH GROUP LLC
I had to abandon one account because they wouldn't update my phone number for SMS verification, so I was locked out. I made a new account with a different email address, BUT their system connected my old number to the new account and I can not verify SMS because it is the old number.
They don't give you the option of using e-mail for verification like most sites! The site says only Customer care can change the phone number on your account, BUT THEY WON'T!
- Low selection
Preferred solution: Apology
User's recommendation: Don't change your phone number!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Changed ruled, only can meet someone if $$$$
The company changed the ruled on my contract with 2 more months left. To see anyone, write or get messages you have to upgrade with more money.
Anyone that send you a like, blurred. Can't see them unless you pay $$$ not to match you up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have cancelled and continue billing
No response via telephone or email; they do not reach out. When signing up, cancellation is to be easy and at your discretion. That has not been the case for me.
- Nice selection of people
- When i am ready to cancel being charged anyway
Preferred solution: Full refund
User's recommendation: Unless you want to give money away when you say you’ve had enough don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
To cancel my membership
No way to speak with anyone. It may work for others.
I am not good at this computer thing.
I need to speak with someone. I am unable to get to my profile to end my membership.
User's recommendation: It may be ok to someone who knows what to do
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer Service
I’m now banned fromBlack People Meet and Upward.
They banned me from site and would tell not me why. I read their policy and didnt violate any of those listed items or any items not listed.
If I did something wrong, at least they could do is tell me what I violated instead of just telling me. Im ban N thats final. Black People Meet is just absolutely poor customer service.
Additionally, because Im banned from BLK now Im banned from Black People Meet and Upward.
Why am I banned from Black People Meet and Upward when I havent done anything on that site or upward? This company is very vindictive.
Preferred solution: Apology
Falls Church, Virginia
Resolved: No one answered
Company fixed the issue and I have been provided with apology.
My account is blocked. I just reinstated my old account and there was a problem so I started a new account under a different email and now I can't get into either. The other email is Bobby at bobbybroomeaquatics.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Paid for site but can’t find it
I paid for the app, but I don't have it. Please give me a refund or notify me of the app's location because I don't know where it is.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
SupporterResolved: Don’t provide service you pay for
Company fixed the issue and I have been provided with apology. They gave a full refund and blocked me from the site
There last response to me wasthey wasnt going to do a refund because I had communications with people, I responded back that the communication was because of someone reaching out to me(in another state)and out of courtesy I responded and that was it. They also stated that they canceled the renewal already(thats basically says it all). Again I have used them before but got off for personal reasons, got on last year and this was happening, I got off and tried again thinking the problem was solved but its not. Its ridiculous and from what I hear theyre the same as another company.
Unfortunately I dont care to date in my area but will go nearby but not hundreds of miles away. I would love to provide a video of me scrolling but then I would have to show the people not having there permission
Preferred solution: They have said they won’t give a refund
User's recommendation: At your own risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Cancel Subscription Immediately
Rang twice then hung up..{{Redacted}}
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBPM charged me after I had cancelled their subscription!!!
i want my money back! i wasn't happy with their site, so i cancelled weeks ago, and now i look on my account and see that i was billed for their service. i am extremely upset!
- Unhappy with selections
- Unhappy with selections
Preferred solution: Full refund
User's recommendation: STAY OFF THEIR SITE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Carrollton, Virginia
Cancel payment to Black Peoples Meet
Don't want to be involved. Personally I'm older than the men on the app.
Unable to contact without pay more money. Seems like a scam.
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou don’t answer any customer service calls and you chase away your customers at lease you’ve ran me away
This is an example of what happens when you have an AI ran company in customer service venue. Its just not fair that you wont answer questions.
You dont do anything your customers ask and then you wonder I guess why theyre not returning well. Heres the reason why Ive tried all morning to get through and all Ive gotten is the same thing over and over and over pay this more money and we may get to you. Oh come on Ive already paid you. Why should I have to pay another month just to get customer service that was paid for the first time.
You really need to check yourself Black people meet you destroying your credibility everybody I talk to doesnt like you.
Why wont you contact me back about this? You got my email on my phone numbers, even though you didnt update my information, you have the new.
Preferred solution: Discontinue my subscription now and no renewal authorization is given
User's recommendation: Don’t join BlackPeopleMeet unless you expect them to refuse to stop renewing you orginal subscription when you requested not to be renewed!!
About
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BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".
BlackPeopleMeet is ranked 55 out of 219 in Dating category
USA
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They banned me as well. For being white.