Skip to content
BlackPeopleMeet

BlackPeopleMeet

www.blackpeoplemeet.com
What is your customer experience with BlackPeopleMeet?

BlackPeopleMeet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BlackPeopleMeet has a 1.5 star rating from 544 reviews, with 5% of users likely to recommend. Consumers are mostly dissatisfied and the rating distribution is heavily unfavorable.

Key Takeaways for Future Customers

  • Check BlackPeopleMeet reviews for repeated billing and subscriptions complaints.
  • Expect difficulties canceling auto-renew and asking for refunds.
  • Customer service and account recovery are commonly reported as poor.

Negative Feedback / Risk Areas

  • Unauthorized recurring charges and unclear billing transparency.
  • Cancelling membership or getting refunds often fails.
  • Locked accounts, password reset emails not received, and no reliable support.
  • Complaints about fake profiles and mismatch in matches.

Positive Feedback

Some users note the chance to explore meeting new people despite other issues.

View full overview ›

Media from reviews

BlackPeopleMeet - Can’t access app
BlackPeopleMeet - No access to account or pageBlackPeopleMeet - No access to my accountBlackPeopleMeet - I can't get into my account.BlackPeopleMeet - Can't loginBlackPeopleMeet - Cancel subscriptionBlackPeopleMeet - Cancel subscription - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
account site subscription subscription cancel money number service email access card
Filter review
Sort by
Terren Wiy
map-marker New York, New York

Don’t want to renew subscription

Im not interested in renewing my subscription once it expires. I tried canceling it via platform but its not allowing me to.

It continues to ask for my email address to reset my password and when I put it in its doesnt send me the code.

Please cancel my subscription once it expires. Thanking you in advance.

View full review
Veronica R Git

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverside, California

Can’t access app

BlackPeopleMeet - Can’t access app

I can't get on the app; it keeps telling me or sending me an error status message. This just started happening in the last couple of days.

View full review
Resolved
Valerie A Qno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: CUSTOMER CARE DOES NOT CARE!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 14, 2026

Corrected the issue with my account. There's no phone number to call customer service so just pray nothing goes wrong.

Original review Jun 29, 2026

I HAD NO ISSUES CREATING MY PROFILE. THE SITE HAD WHAT I WAS LOOKING FOR BUT THE PROBLEM OCCURRED 2 DAYS AFTER SUBSCRIBING.

I TRIED TO LOGON AND THE ERROR STATES BPM BLOCKED MY ACCOUNT. I DON'T KNOW WHY, I DIDN'T DO ANYTHING WRONG BUT WHEN I TRIED TO GO THROUGH THE HELP PROCESS, THERE'S NO CONTACT NUMBER AND THEY ONLY ACCEPT EMAILS. I SENT SEVERAL WITH A GENERAL RESPONSE BACK. NO REAL HELP TO FIX MY PROBLEM.

THEY NEED TO DO BETTER WITH THEIR CUSTOMER SERVICE BECAUSE THEY HAVE NONE TO HELP YOU.

SO DISAPPOINTED.THINK TWICE BEFORE JOINING. IF YOU HAVE A PROBLEM, NOBODY IS GOING TO HELP YOU.

Loss:
$65
Pros:
  • It does introduce you to single people
Cons:
  • No contact number
  • Response is a general email

Preferred solution: Full refund

View full review
Beverly R Pek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The email address the account is under no longer works. Forgot password & email has changed

I forgot my password, and the email they send the code to no longer works. When I try to set up a new account, the system says there is already an account with my phone number, so I must sign in to the existing account.

View full review
Myron S Dps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hayward, California

Unhappy

I called to speak with an agent. And he told me that I had the wrong contact number. That I was calling Mexican people meet.

Loss:
$59
Cons:
  • Unhappy

Preferred solution: Full refund

User's recommendation: Don't subscribe

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
BlackPeopleMeet - No access to my account
Updated by user Dec 30, 2025

Extremely poor customer service and talked to nobody. Nobody will call me to talk about problems.

I paid money and get absolutely nothing in customer service.

Unprofessional, disrespectful, disgusting, disgrace. Poor customer service

Original review Dec 29, 2025

I paid my subscriptions and cannot access my page or account. Nothing works or will allow me access to your site.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Poor service and access to account

View full review
Audie B Hmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rensselaer, New York

I paid and have not been able to log on...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 22, 2026

The old run around ...

Original review May 19, 2026

I paid and have not been able to log on although they say I'm a paid member. They tell me to use my phone number to verify, then it doesn't accept my number. I want my money refunded; I'm being robbed.

Loss:
$63
Cons:
  • Not a good website

User's recommendation: Find another datingsite this one is a fraud

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to account or page

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid for a subscription but cannot access the site.
  • - Access to their page is blocked after payment.
  • - They plan to contact the attorney general.
BlackPeopleMeet - No access to account or page

Paid for subscription but no access allowed on your site. After paying the funds, your site refuses to allow me on your site and to my page.

This seems like fraud. I am contacting the attorney general's office.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Refuse to spend money

View full review
EDWIN E Bfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of my profile. Not getting a reset email

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have emailed over and over. No one responded.

I made a complaint through your help.

I can't log in to my account. Deal with sites that have customer service or a representative.

Loss:
$29
Pros:
  • Non
Cons:
  • Lack of customer support

User's recommendation: Only deal with business that have w phone number

View full review
Anonymous
map-marker Ventura, California

Company did not send password reset link as I request.

AI Highlights
  • - Profile set up and subscription paid, but password login fails.
  • - Asked for password reset via chat to saphire_jones@***.com; no link.

I set up my profile, paid my subscription. The password I thought I used to log in is not working.

I requested through their chat assistance several times to please send password reset link to my email, [EMAIL_ADDRESS]. They have failed to do so. I am excited to check my messages.

They keep sending me bot emails and not what I am asking for. Totally avoiding helping me.

View full review
Darlene M Emf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Close my account.

Because I don't want them going into my account taking any more money out of my account. I want to close my account with blackpeople.com.

Preferred solution: Stop taking money out of my account.

View full review
Ma D Zeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Scammers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Blocked from my account after complaining about matches.
  • - Three charges appeared when access was lost.
  • - Support replies with a bot form for banned content.

I have repeatedly been blocked from my own account when I complain that they are not providing the matches based on my preferences. Then they have charged me for I don't know what.

On the day that I lost complete access to my account, there were three charges on my bank account. When I try to contact customer service, I get a bot response to fill out a form for banned content.

That is absurd, as I have always had a full profile with pictures and a bio. It seems that when you do not renew your account, they will not allow you to like posts and basically steal the last month of your service.

Preferred solution: An explanation as to WHY they keep - and there are multiple emails as to THEIR ERROR- keep blocking my access and now why have they made three charges on my account on the day they denied me access.

User's recommendation: Don't bother with them find another - as there are PLENTY of other services.

View full review
Shalawn B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Troy, New York

I am having an issue logging in and I'm paying for a subscription and cannot login into

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cannot reach a live customer service representative.
  • - Paying for a subscription but cannot log into the app or cancel by phone.

This is some BS you cant even get a live customer service rep to speak to. Im paying for a subscription but cannot log onto the app so Im paying for a subscription for nothing and Im trying to get someone to cancel my subscription, but of course theyre not getting on the phone because they want you to call them but then nobody picks up the phone. Its absolutely positively bullshit.

Loss:
$39
Cons:
  • Communication of customer service and not possibly meeting someone

Preferred solution: Full refund

User's recommendation: Don’t waste of time

View full review
Saraiah Nuv
map-marker Atlanta, Georgia

Cannot read messages. Need help !!!!!

AI Highlights
  • - Joined recently but can't read messages; it opens the Financial page.
  • - My card was charged; there is a phone number but it only has a recording.

I have not gotten a response back. I have just recently joined it, and I cannot read my messages every time it says messages and I click on it takes me back to the Financial page which my card went through and theyre charging me for it so I need to have some help and you had a phone number however just gotta recording no live person

User's recommendation: Not at this time I cannot get help

View full review
Lincy Wjn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Two cancel my subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cannot leave voicemail or contact anyone.
  • - Nothing happened; it wastes time and resources.
  • - Cancelling the subscription is difficult.

Nothing happened. This was a waste of time.

this thing pissed people is worthless. It does not allow you to leave a voicemail. It does not allow you to speak with anyone.

It is a waste of time and resources.

This sucks sucks sucks sucks sucks why does it have to be so complicated to cancel your subscription? I know I have written more than 100 characters but this piece of shit would not accept my message unless I keep talking this program sucks sucks sucks sucks

Pros:
  • I enjoyed the non-pics per day
Cons:
  • And i asked for partners within a 50 mile radius that did not happen
  • Most of the men i saw were very far away

Preferred solution: Cancel my subscription

User's recommendation: Do not waste your time with this

View full review
Kenneth Sedberry K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, Texas

I have canceled my subscription and have been charged again

AI Highlights
  • - Cannot cancel due to password reset email not arriving.
  • - They are charged to renew and want cancellation and a refund.

I went in today to try and cancel again, and because I forgot my password, it tells me to give my email address so I can reset it. However, the email never comes. I am being charged to renew, and I want to cancel, and I want my charge returned.

Loss:
$74
Pros:
  • Meet a lot of women
Cons:
  • Hard to cancel

Preferred solution: Full refund

User's recommendation: contact black people meet several times to make sure you wont be charge at the end of your membership

View full review

About

Related Companies

Match Group, POF, Tinder, Match, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 123 out of 255 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article