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BlackPeopleMeet

BlackPeopleMeet

www.blackpeoplemeet.com
What is your customer experience with BlackPeopleMeet?

BlackPeopleMeet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BlackPeopleMeet has a 1.5 star rating from 542 reviews, with 5% of users likely to recommend; consumers are mostly dissatisfied and request refunds or cancellations.

Key Takeaways for Future Customers

  • Read BlackPeopleMeet reviews about billing and subscription issues before joining.
  • Expect difficulty canceling auto-renew and requesting refunds.
  • Customer service contact and phone support may be limited or unresponsive.

Negative Feedback / Risk Areas

  • Recurring unauthorized charges and poor billing transparency.
  • Cancelling subscriptions and auto-renew often fails.
  • Account lockouts, blocked access, and lack of live customer service.
  • Reports of fake profiles and high price level.

Positive Feedback

Some users note the opportunity to explore meeting new people.

View full overview ›

Media from reviews

BlackPeopleMeet - Can’t access app
BlackPeopleMeet - No access to account or pageBlackPeopleMeet - No access to my accountBlackPeopleMeet - I can't get into my account.BlackPeopleMeet - Can't loginBlackPeopleMeet - Cancel subscriptionBlackPeopleMeet - Cancel subscription - Image 2
View all media ›

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Show reviews that mention
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EDWIN E Bfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of my profile. Not getting a reset email

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I have emailed over and over. No one responded.

I made a complaint through your help.

I can't log in to my account. Deal with sites that have customer service or a representative.

Loss:
$29
Pros:
  • Non
Cons:
  • Lack of customer support

User's recommendation: Only deal with business that have w phone number

View full review
Veronica R Git

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverside, California

Can’t access app

BlackPeopleMeet - Can’t access app

I can't get on the app; it keeps telling me or sending me an error status message. This just started happening in the last couple of days.

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to my account

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BlackPeopleMeet - No access to my account
Updated by user Dec 30, 2025

Extremely poor customer service and talked to nobody. Nobody will call me to talk about problems.

I paid money and get absolutely nothing in customer service.

Unprofessional, disrespectful, disgusting, disgrace. Poor customer service

Original review Dec 29, 2025

I paid my subscriptions and cannot access my page or account. Nothing works or will allow me access to your site.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Poor service and access to account

View full review
David M Otr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access to account or page

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AI Highlights
  • - Paid for a subscription but cannot access the site.
  • - Access to their page is blocked after payment.
  • - They plan to contact the attorney general.
BlackPeopleMeet - No access to account or page

Paid for subscription but no access allowed on your site. After paying the funds, your site refuses to allow me on your site and to my page.

This seems like fraud. I am contacting the attorney general's office.

Loss:
$38
Pros:
  • Interesting women
Cons:
  • Poor subscription and customer service

Preferred solution: Full refund

User's recommendation: Refuse to spend money

View full review
Darlene M Emf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Close my account.

Because I don't want them going into my account taking any more money out of my account. I want to close my account with blackpeople.com.

Preferred solution: Stop taking money out of my account.

View full review
Ma D Zeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Scammers

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AI Highlights
  • - Blocked from my account after complaining about matches.
  • - Three charges appeared when access was lost.
  • - Support replies with a bot form for banned content.

I have repeatedly been blocked from my own account when I complain that they are not providing the matches based on my preferences. Then they have charged me for I don't know what.

On the day that I lost complete access to my account, there were three charges on my bank account. When I try to contact customer service, I get a bot response to fill out a form for banned content.

That is absurd, as I have always had a full profile with pictures and a bio. It seems that when you do not renew your account, they will not allow you to like posts and basically steal the last month of your service.

Preferred solution: An explanation as to WHY they keep - and there are multiple emails as to THEIR ERROR- keep blocking my access and now why have they made three charges on my account on the day they denied me access.

User's recommendation: Don't bother with them find another - as there are PLENTY of other services.

View full review
Shalawn B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Troy, New York

I am having an issue logging in and I'm paying for a subscription and cannot login into

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AI Highlights
  • - Cannot reach a live customer service representative.
  • - Paying for a subscription but cannot log into the app or cancel by phone.

This is some BS you can't even get a live customer service rep to speak to. I'm paying for a subscription but cannot log onto the app, so I'm paying for a subscription for nothing, and I'm trying to get someone to cancel my subscription, but of course they're not getting on the phone because they want you to call them, but then nobody picks up the phone. It's absolutely positively ***

Loss:
$39
Cons:
  • Communication of customer service and not possibly meeting someone

Preferred solution: Full refund

User's recommendation: Don’t waste of time

View full review
Saraiah Nuv
map-marker Atlanta, Georgia

Cannot read messages. Need help !!!!!

AI Highlights
  • - Joined recently but can't read messages; it opens the Financial page.
  • - My card was charged; there is a phone number but it only has a recording.

I have not gotten a response back. I have just recently joined it, and I cannot read my messages every time it says messages and I click on it takes me back to the Financial page which my card went through and theyre charging me for it so I need to have some help and you had a phone number however just gotta recording no live person

User's recommendation: Not at this time I cannot get help

View full review
Lincy Wjn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Two cancel my subscription

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AI Highlights
  • - Cannot leave voicemail or contact anyone.
  • - Nothing happened; it wastes time and resources.
  • - Cancelling the subscription is difficult.

Nothing happened. This was a waste of time.

This thing pissed people off and is worthless. It does not allow you to leave a voicemail. It does not allow you to speak with anyone. It is a waste of time and resources.

This sucks, sucks, sucks, sucks, sucks. Why does it have to be so complicated to cancel your subscription?

I know I have written more than 100 characters, but this piece of *** would not accept my message unless I keep talking. This program sucks, sucks, sucks, sucks.

Pros:
  • I enjoyed the non-pics per day
Cons:
  • And i asked for partners within a 50 mile radius that did not happen
  • Most of the men i saw were very far away

Preferred solution: Cancel my subscription

User's recommendation: Do not waste your time with this

View full review
Kenneth Sedberry K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, Texas

I have canceled my subscription and have been charged again

AI Highlights
  • - Cannot cancel due to password reset email not arriving.
  • - They are charged to renew and want cancellation and a refund.

I went in today to try and cancel again, and because I forgot my password, it tells me to give my email address so I can reset it. However, the email never comes. I am being charged to renew, and I want to cancel, and I want my charge returned.

Loss:
$74
Pros:
  • Meet a lot of women
Cons:
  • Hard to cancel

Preferred solution: Full refund

User's recommendation: contact black people meet several times to make sure you wont be charge at the end of your membership

View full review
Arhianna Jds
map-marker Albuquerque, New Mexico

You have taken money you most certainly shouldn't have

the money you took from me wasn't authorized okay so you need it more if I am not able to connect with my money with no argument goes straight legal

View full review
Joycelyn B Qdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Unauthorized charges on my account

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AI Highlights
  • - The subscription was canceled on September 14, 2025.
  • - Please stop all withdrawals from my account.
  • - If charges occur, I will pursue legal action.

To whom it may concern,

Please stop withdrawing money from my account. I canceled my subscription on September 14, 2025. If any further charges are made, I will be forced to pursue legal action.

Thank you for your immediate attention to this matter.

Joycelyn Brown

Loss:
$51

Preferred solution: Full refund

View full review
Joanne M Kux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Not for me.

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AI Highlights
  • - Matches don't fit the requested profile.
  • - It's hard to contact them.
  • - I tried to cancel the action taken.
  • - Men younger than expected respond.

They send you matches that don't fit the profile I request. It's hard to contact them.

I tried to cancel the action taken.

Men young enough to be my child were responding.

My profile states the age of the man I'm looking for.

their height, I want, and so on. To receive what I didn't request is a waste of time.

Pros:
  • Black website
Cons:
  • Hard to cancel

Preferred solution: Cancel account. Only pay for the time before I tried to cancel a week or 2 after trying it out.

User's recommendation: not impressed with this dating site.

View full review
Anonymous
map-marker Racine, Wisconsin

I'm not running to date right now , so I wanna cancel

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Not ready to go on a date in line right now. The problem is they still trying to make payments off my card need stop trying to get a payment

User's recommendation: I believe it's a good day, insight Amazon years ago, and maybe in the future I might come back

View full review
Mae P Unm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription

Updated by user Feb 05, 2026

You can't get any one on the phone to talk to

Original review Feb 03, 2026

Make sure I get what I pay for. It can't view who is viewing me.

I don't know if my messages are going to the person. $34.99 was taken from my card ending in 5377.

Loss:
$34

Preferred solution: Just fix it

View full review
Resolved
Chas D Bbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Resolved: Charged me for subscription & a few hrs later can’t use app

I paid for a subscription, and now it's letting me use my account. I will sue the company if I'm not given immediate access.

Loss:
$38

Preferred solution: Full refund

User's recommendation: Really bad app & service

View full review

About

Related Companies

Match Group, POF, Tinder, Match, OurTime

Summary

BlackPeopleMeet is a large online dating service for single black people in the United States. It was launched in 2002. It is operated by People Media, Inc. The company was founded in 2002. Its headquarters is based in Hollywood, California, USA. BlackPeopleMeet is designed for African-American singles looking for relationships. The service can be used for dating, pen pals, and bringing people together. Registration is required. The BlackPeopleMeet profile system allows users downloading audio, video files, and photo albums. They can also use live chat, post and browse pictures. All profiles are created on a free of charge basis. The mission of BlackPeopleMeet is: "Creating Relationships. Connecting Lives".

BlackPeopleMeet reviews and complaints

BlackPeopleMeet is ranked 101 out of 238 in Dating category

Area Served

USA

Payment Methods

VISAMasterCard

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