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Contact BlackPeopleMeet Customer Service

BlackPeopleMeet Phone Numbers and Emails

Customer Service Number:

  • (310) 759-9579
    This number is currently not in service and simply goes to a voicemail
Call customer service
Send Message

Legal:

  • (214) 576-3272
    DMCA Inquiries

BlackPeopleMeet Emails:

Customer Service
App Support, App Support
Legal
Copyright Infringement Inquiries
Media
Affiliates, Opt-out of Marketing Emails
Is this your business?

BlackPeopleMeet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email

  • The best phone number to call BlackPeopleMeet is 2145763272. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 33% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact BlackPeopleMeet Customer Service?

Most Popular Number:

(310) 759-9579
This number is currently not in service and simply goes to a voicemail
Total calls: 38 Last call: Nov 11, 2025

BlackPeopleMeet does not provide a customer support phone number. Instead, they recommend contacting them through their official website using the available email communication channel. There are customer support numbers posted on various websites that are not affiliated with BlackPeopleMeet.

Once you have sent the email/request ticket from the website, a Blackpeoplemeet representative will shortly respond to you. The customer support can assist you with account and profile management, technical issues, membership inquiries, reporting and blocking, and general inquiries and guidance.

You can contact BlackPeopleMeet customer service through their website, you can visit their official website and access the "Contact Us" page. On this page, you will find a contact form where you have to provide your name, email address, and a detailed message explaining your inquiry or issue.

To ensure that the customer service team understands your concern properly, you should provide accurate and specific information. Once you submit the form, the BlackPeopleMeet customer service team will review your message and respond to you accordingly.

Since Blackpeoplemeet does not have a dedicated customer support number, the only way to contact Blackpeoplemeet is by using its contact form. To get in touch with Blackpeoplemeet for canceling or deleting My Account, use the contact form available on Blackpeoplemeet’s official website. In the message body, explain about issues and send it to the team. Include every detail thoroughly so that the customer service representative will be able to respond efficiently.

PissedConsumer Club

Contact Information

BlackPeopleMeet Website:

BlackPeopleMeet Help Center:

Corporate Office Address:

People Media, Inc.
8750 N. Central Expressway Suite 1400
Dallas, Texas 75231
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm


Mailing Address:

People Media, Inc.

Attn: Cancellations

P.O. Box 25472,

Dallas, TX 75225

More contact details

Fax:

+1 214-853-4309

BlackPeopleMeet Customer Service Reviews

1.5 / 5
Poor
See all 1.8K reviews
Cheree Ihy
No able to get able to get into the BPM App to retrieve or see my email's
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

BPM has lock me out of the App with the two email's I used, and I only been on the site for two wks before this occurred yet I am PAID-UP for a one whole year. Please have someone to contact me at 850-376-**** to help me get back access to my emails.,,,Ken Brown is my name.

Lollie N
Locked out no response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I have been on this site for 2 monthq in which i have been locked out for a week with automated responses from so called customer service.horrible lower level picks as well. I requested a cancelation after the first 6 weeks yet supp to have access till August 31. Reporti g to my credit card company noq to get a refund.

Demya Poz
Still can't view mtl

Still can't log on the site. No one to talk to or fix my page.

It's been 3 days. Someone please call 229 291 ****

Karen T Xeu
Customer Service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They banned me from site and would tell not me why. I read their policy and didnt violate any of those listed items or any items not listed.

If I did something wrong, at least they could do is tell me what I violated instead of just telling me. Im ban N thats final. Black People Meet is just absolutely poor customer service.
Additionally, because Im banned from BLK now Im banned from Black People Meet and Upward.

Why am I banned from Black People Meet and Upward when I havent done anything on that site or upward? This company is very vindictive.

How Good is BlackPeopleMeet's Customer Service?

Precilla Cwr
Precilla Cwr
Feels Disappointed | Jul 08, 2025

Jus delete my profile y'all mfers garage u can't answer fone me an my friends will never use this site again y'all mfers rather text

Read full quote
Audria Bqg
Audria Bqg
Feels Neutral | Apr 28, 2025

Not now. Do later

Read full quote
Seraphim Phu
Seraphim Phu
Feels Disappointed | Feb 19, 2025

Every time information / questions sent over it always 24 to 48 hours for a return answer. Everything always go to a different person. Each person process different. The app still not working. Technical support should have been step in.

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Aundra Trk
Aundra Trk
Feels Disappointed | Jan 01, 2025

They sorry as *** . They said I was married or in a relationship. I’m not in either. Thank you sincerely , Gregory Tate

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Barb B Zeu
Barb B Zeu
Feels Disappointed | Oct 08, 2024

I’ve tried calling and I’ve emailed them twice and still haven’t heard back from them to cancel my subscription. They automatically charged me for another 6 months and I had cancelled the day before it was up. I asked for a full refund.

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Jamilynn Mpb
Jamilynn Mpb
Feels Disappointed | Oct 08, 2024

I had a question because I was once on the site. No way to connect with customer service. I’m not paying $5 to reach someone

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Summary of BlackPeopleMeet Customer Service Calls

10.4K TOTAL
CALLS
01:33 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BlackPeopleMeet?

Account Question:

  • “Can't get on my account that I purchase”
  • “Unable to access account”
  • “Can’t get Login”

Activation/ Cancellation Question:

  • “I renewed and they charged me and I don’t have access to the site”
  • “Want to deactivate my account”
  • “I want to cancel my the BlackPeopleMeet site.”

Payments and Charges Question:

  • “I have been charged and not able to get on the site”
  • “Billed for canceled service. I want a full refund and service stopped immediately.”
  • “Overcharge”

Request for Information Question:

  • “How much is it for a month”
  • “Can I delete my profile and make a new one without losing my subscription”
  • “Update my phone number”

Refund Question:

  • “Refund”
  • “Refund...did not authorize”
  • “Need a refund on subscription”

Website/ Application Question:

  • “Cannot get into the site”
  • “I can not get on site”
  • “I can’t get into the Site.”

Product/ Service Question:

  • “Area distance not working”
  • “Unable to gain access”
  • “Trouble buying the premium package”

Cards Question:

  • “Card rejected”
  • “Why yall trying to tale money off my card”
  • “Can't get credit card. to purchase”

Staff Question:

  • “Not receiving a service”
  • “I'm not paying for no services”
  • “My service has been disconnected for some reason and I paid for the service just a week ago maybe less I would like a refund”

Return/ Replace Question:

  • “Cannot pay and Cannot change location from Las Vegas to Phoenix”
  • “I change my number and I can't login”
  • “I need to change my phone number lost my old number”

Shipping and Delivery Question:

  • “I believe there’s an issue with my location as I only receive correspondence from individuals outside of my state. Location should be West Bloomfield, MI 48323”
  • “Cannot get the right answer every time I contact your customer service”
  • “To get the app to open up. I called it said no calls being accepted. The emails are not being answered.”

Other Question:

  • “It's regarding the black people meet”
  • “Inquiring”
  • “Pissed”

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