Contact BlackPeopleMeet Customer Service
BlackPeopleMeet Phone Numbers and Emails
Toll-Free Number:
-
(866) 320-0106
Legal:
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(214) 576-3272DMCA Inquiries
BlackPeopleMeet Emails:
BlackPeopleMeet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BlackPeopleMeet is 8663200106. 91% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: phone number, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BlackPeopleMeet is 8663200106. 91% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: phone number, email or first and last name.
People call BlackPeopleMeet mainly because of account, activation/ cancellation, payments and charges.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact BlackPeopleMeet is customer-care@support.blackpeoplemeet.com. 39% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
BlackPeopleMeet Website:
BlackPeopleMeet Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 7:00pm
Mailing Address:
People Media, Inc.
Attn: Cancellations
P.O. Box 25472,
Dallas, TX 75225
Fax:
How Good is BlackPeopleMeet's Customer Service?
Summary of BlackPeopleMeet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BlackPeopleMeet?
Account Question:
- “My email address is blocked”
- “Membership question”
- “Can't get in”
Activation/ Cancellation Question:
- “Cancel a membership and request a refund”
- “To cancel my subscription”
- “Cancel”
Payments and Charges Question:
- “Charges on bank account ?”
- “I need know how change number one on file lost it let me pay my bill”
- “Messaging and payment”
Request for Information Question:
- “Please give me a call I need help login into my place”
- “Iam having problems checking my messages”
- “Several questions”
Refund Question:
- “Refunds”
- “Refund my money! Customer service does not respond in a timely manners”
- “Refund my money”
Website/ Application Question:
- “I can't other the dating site”
- “Site is listing me as under 18”
- “App problems”
Cards Question:
- “Why yall trying to tale money off my card”
- “Can't get credit card. to purchase”
- “Took money off my card”
Staff Question:
- “Do not want the service anymore. Service was to be canceled long time ago I an still getting emails”
- “Paid for services unable to sign in to use”
- “I paid for your services,but you refuse to let me use it why?”
Product/ Service Question:
- “My husband has a fake page”
- “Cant get connected with passwords”
- “Unable to gain access”
Return/ Replace Question:
- “I need to change my phone number”
- “Why can't I change my password?”
- “Can't return messages on my account”
Shipping and Delivery Question:
- “Did not receive text me for free”
- “Because this is the second time the second time I have paid $14.99 to see who it is that interested in me or like me and then y'all come up with the elite package to go why am I paying for two packages at one time when you leave package is $15.99 the”
- “I just paid for 6 months last night. NOW not even 24hours later I can't get in the site. Keeps telling me my phone number is not valid”
Other Question:
- “Can't get messages”
- “I have a new phone number”
- “Seem like I'm block and email it said not correct”
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