Contact BlackPeopleMeet Customer Service
BlackPeopleMeet Phone Numbers and Emails
Customer Service Number:
-
1 (310) 759-9579This number is currently not in service and simply goes to a voicemail
Legal:
-
1 (214) 576-3272DMCA Inquiries
BlackPeopleMeet Emails:
Customer Service
App Support
Legal
Copyright Infringement Inquiries
Media
Affiliates, Opt-out of Marketing Emails
BlackPeopleMeet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet Customer Service Rating
3.5 out of 5
Contact Method Distribution
67% phone, 33% email
Most Popular BlackPeopleMeet Phone Number
1 (214) 576-3272
Most Popular BlackPeopleMeet Email Address
customer-care@support.blackpeoplemeet.com
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Call Volume by Day
View full overview ›
BlackPeopleMeet Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| BlackPeopleMeet Customer Service Rating | 3.5 out of 5 |
| Contact Method Distribution | 67% phone, 33% email |
| Most Popular BlackPeopleMeet Phone Number | 1 (214) 576-3272 |
| Most Popular BlackPeopleMeet Email Address | customer-care@support.blackpeoplemeet.com |
| Average Hold Time | More than 30 min |
| Average Calls duration | 1 minute |
| Overall Customer Sentiment | Mostly neutral |
| BlackPeopleMeet Live Agent Availability | 33% of callers successfully reach a real person |
| Common Reasons for Contact | Account, activation/ cancellation, payments and charges |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to BlackPeopleMeet | Email, phone number or first and last name |
Call Volume by Day
How to Contact BlackPeopleMeet Customer Service?
Most Popular Number:
(310) 759-9579
This number is currently not in service and simply goes to a voicemail
| Total calls: 99 | Issues resolved: 3 | Last call: Mar 12, 2026 |
Contact Information
BlackPeopleMeet Website:
BlackPeopleMeet Help Center:
Corporate Office Address:
People Media, Inc.
8750 N. Central Expressway Suite 1400
Dallas,
Texas
75231
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 7:00pm
Mailing Address:
People Media, Inc.
Attn: Cancellations
P.O. Box 25472,
Dallas, TX 75225
Fax:
+1 214-853-4309
Summary of BlackPeopleMeet Customer Service Calls
10.5K
TOTAL
CALLS
CALLS
01:15
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BlackPeopleMeet?
Account Question:
- “They took my $34.00 in February and ended my subscription 3/1/2026. Refunded me or open my subscription now. It shouldn't have been cancelled March 28th.”
- “Account problems”
- “No longer active”
Activation/ Cancellation Question:
- “Need to cancel subscription”
- “Cannot cancel subscription”
- “I want to cancel my service”
Payments and Charges Question:
- “Stop trying to get payment I cancel my prescription”
- “Unauthorized charge”
- “You charging me itook off charging me”
Request for Information Question:
- “Terrible support”
- “How much is it for a month”
- “Can I delete my profile and make a new one without losing my subscription”
Refund Question:
- “*** no never talked to anyone. You guys are delusional. Black People Meet needs to refund me my money for March. I paid then they cancelled.”
- “Refund my money”
- “Refund”
Website/ Application Question:
- “I want to report someone that scammed me on your website”
- “I want to report a scammer that was on your website”
- “Cannot get into the site”
Product/ Service Question:
- “Problem with my account”
- “Area distance not working”
- “Unable to gain access”
Cards Question:
- “My gift card not going through”
- “Card rejected”
- “Why yall trying to tale money off my card”
Staff Question:
- “Not receiving a service”
- “I'm not paying for no services”
- “My service has been disconnected for some reason and I paid for the service just a week ago maybe less I would like a refund”
Return/ Replace Question:
- “Change my location of search”
- “Cannot pay and Cannot change location from Las Vegas to Phoenix”
- “I change my number and I can't login”
Shipping and Delivery Question:
- “I believe there’s an issue with my location as I only receive correspondence from individuals outside of my state. Location should be West Bloomfield, MI 48323”
- “Cannot get the right answer every time I contact your customer service”
- “To get the app to open up. I called it said no calls being accepted. The emails are not being answered.”
Other Question:
- “Termination”
- “Block”
- “They block me”
Compare BlackPeopleMeet Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
BlackPeopleMeet