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Contact BlackPeopleMeet Customer Service

BlackPeopleMeet Phone Numbers and Emails

Toll-Free Number:

  • (866) 320-0106
Call customer service
Send Message

Legal:

  • (214) 576-3272
    DMCA Inquiries

BlackPeopleMeet Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Media
Affiliates, Opt-out of Marketing Emails
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How to Contact BlackPeopleMeet Customer Service?

Most Popular Number:

(866) 320-0106
Total calls: 9 038 Issues resolved: 251 Last call: Feb 17, 2025
author avatar
PissedConsumer Reporter

BlackPeopleMeet does not provide a customer support phone number. Instead, they recommend contacting them through their official website using the available email communication channel. There are customer support numbers posted on various websites that are not affiliated with BlackPeopleMeet.

Once you have sent the email/request ticket from the website, a Blackpeoplemeet representative will shortly respond to you. The customer support can assist you with account and profile management, technical issues, membership inquiries, reporting and blocking, and general inquiries and guidance.

You can contact BlackPeopleMeet customer service through their website, you can visit their official website and access the "Contact Us" page. On this page, you will find a contact form where you have to provide your name, email address, and a detailed message explaining your inquiry or issue.

To ensure that the customer service team understands your concern properly, you should provide accurate and specific information. Once you submit the form, the BlackPeopleMeet customer service team will review your message and respond to you accordingly.

Since Blackpeoplemeet does not have a dedicated customer support number, the only way to contact Blackpeoplemeet is by using its contact form. To get in touch with Blackpeoplemeet for canceling or deleting My Account, use the contact form available on Blackpeoplemeet’s official website. In the message body, explain about issues and send it to the team. Include every detail thoroughly so that the customer service representative will be able to respond efficiently.

BlackPeopleMeet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call BlackPeopleMeet is 8663200106. 92% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 2145763272.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: phone number, email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

BlackPeopleMeet Website:

BlackPeopleMeet Help Center:

Corporate Office Address:

People Media, Inc.
8750 N. Central Expressway Suite 1400
Dallas, Texas 75231
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm


Mailing Address:

People Media, Inc.

Attn: Cancellations

P.O. Box 25472,

Dallas, TX 75225

More contact details

Fax:

+1 214-853-4309

BlackPeopleMeet Customer Service Reviews

1.5 / 5
Poor
Linzy Sjc
My gripe has to do with not being able to contact a member directly.
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

My grip is having to wait until someone matches with you and you match with them. Is there not a way to just directly message a person? If not, why???

Read full review
Dajon Kxn
I had cancelled my membership and got billed for another 6 mos. and was not able to speak to anyone for them to cancel my membership
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1.0

I am not able to speak to anyone and let me know I had cancelled my membership and do not want another 6 mos.

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Syed Kcw
Locked out account...Terrible customer service
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2.4

Paid for 6 mon subscription, but locked out just THREE WEEKS from start and they are asking me to pay again. Terrible Customer Service. I sent three different emails...NO response

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Keelia Vqm
Account Reinstated
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1.0

I need my account to be reinstated there is no reason why my account was Deactivated my email address is rumphjz@***.com and also I have recently paid for my prescription with Black People meet I need my Prescription to be reinstated

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How Good is BlackPeopleMeet's Customer Service?

Aundra Trk
Aundra Trk
Feels Disappointed | Jan 01, 2025

They sorry as *** . They said I was married or in a relationship. I’m not in either. Thank you sincerely , Gregory Tate

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Barb B Zeu
Barb B Zeu
Feels Disappointed | Oct 08, 2024

I’ve tried calling and I’ve emailed them twice and still haven’t heard back from them to cancel my subscription. They automatically charged me for another 6 months and I had cancelled the day before it was up. I asked for a full refund.

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Jamilynn Mpb
Jamilynn Mpb
Feels Disappointed | Oct 08, 2024

I had a question because I was once on the site. No way to connect with customer service. I’m not paying $5 to reach someone

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Eual Lyr
Eual Lyr
Feels Satisfied | Oct 04, 2024

Just wanted to reach out to you and can't get on line

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Doyl Fkk
Doyl Fkk
Feels Disappointed | Oct 03, 2024

There is no phone number to call. Unable to reach anyone to resolve issue of paying for a premium account and being able to log in.

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Zaineb Bfd
Zaineb Bfd
Feels Disappointed | Sep 28, 2024

They took my money and I can't log in and no one is getting back to me. No Bueno

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Summary of BlackPeopleMeet Customer Service Calls

9.9K TOTAL
CALLS
01:51 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BlackPeopleMeet?

Account Question:

  • “My phone number is not accepting my account”
  • “My account is close and I got changed 2/10/25 for 29.99 and I didn't approve it so I calling to get my refund. An make sure my account is closed before I call my bank to file a complaint”
  • “Verifying my number”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel”
  • “Cause I cancelled my account last year and y'all are still taking out money.”

Payments and Charges Question:

  • “I may a paid of 29.99 and it keeps telling me to upgrade”
  • “Payment”
  • “Still charging me”

Request for Information Question:

  • “Question about billing”
  • “Phone number verification”
  • “Ask a question”

Refund Question:

  • “Refund”
  • “I want my money back”
  • “Refund my $15 to my account. That shouldn’t have been charged.”

Website/ Application Question:

  • “Trying to join and pay my fee for the site”
  • “App not working”
  • “App is not showing up on my phone”

Product/ Service Question:

  • “Problem with account”
  • “Purchased elite membership and showing I'm not elite member”
  • “I have tried to register again the phone number on this screen is not me I am in Texas”

Cards Question:

  • “Why yall trying to tale money off my card”
  • “Can't get credit card. to purchase”
  • “Took money off my card”

Staff Question:

  • “Discontinued my service”
  • “The. Service to. Join its. Wrong”
  • “Customer service”

Return/ Replace Question:

  • “Change email”
  • “My number has changed can't verify”
  • “Seem like I'm block and email it said not correct”

Shipping and Delivery Question:

  • “Preferences does not match my location”
  • “My location is not found”
  • “Did not receive text me for free”

Other Question:

  • “Unscribe”
  • “641741”
  • “Want to delete 420 friendly”

Compare BlackPeopleMeet Customer Service To

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