Contact BlackPeopleMeet Customer Service
BlackPeopleMeet Phone Numbers and Emails
Customer Service Number:
-
(310) 759-9579This number is currently not in service and simply goes to a voicemail
Legal:
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(214) 576-3272DMCA Inquiries
BlackPeopleMeet Emails:
BlackPeopleMeet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BlackPeopleMeet is 2145763272. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 33% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BlackPeopleMeet is 2145763272. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 33% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call BlackPeopleMeet mainly because of account, activation/ cancellation, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact BlackPeopleMeet is customer-care@support.blackpeoplemeet.com. 53% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
BlackPeopleMeet Website:
BlackPeopleMeet Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 7:00pm
Mailing Address:
People Media, Inc.
Attn: Cancellations
P.O. Box 25472,
Dallas, TX 75225
Fax:
How Good is BlackPeopleMeet's Customer Service?
Summary of BlackPeopleMeet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BlackPeopleMeet?
Account Question:
- “My profile picture isn’t up yet and it has been 24hrs”
- “I posted pictures on my profile they have been pending for 24 hours”
- “No access to my account”
Activation/ Cancellation Question:
- “I want to cancel my service”
- “Canceling”
- “I want to cancel the subscription”
Payments and Charges Question:
- “You charging me itook off charging me”
- “Billing issues”
- “I have been charged and not able to get on the site”
Request for Information Question:
- “Terrible support”
- “How much is it for a month”
- “Can I delete my profile and make a new one without losing my subscription”
Refund Question:
- “Refund my money”
- “Refund”
- “Refund...did not authorize”
Website/ Application Question:
- “I want to report someone that scammed me on your website”
- “I want to report a scammer that was on your website”
- “Cannot get into the site”
Product/ Service Question:
- “Area distance not working”
- “Unable to gain access”
- “Trouble buying the premium package”
Cards Question:
- “My gift card not going through”
- “Card rejected”
- “Why yall trying to tale money off my card”
Staff Question:
- “Not receiving a service”
- “I'm not paying for no services”
- “My service has been disconnected for some reason and I paid for the service just a week ago maybe less I would like a refund”
Return/ Replace Question:
- “Cannot pay and Cannot change location from Las Vegas to Phoenix”
- “I change my number and I can't login”
- “I need to change my phone number lost my old number”
Shipping and Delivery Question:
- “I believe there’s an issue with my location as I only receive correspondence from individuals outside of my state. Location should be West Bloomfield, MI 48323”
- “Cannot get the right answer every time I contact your customer service”
- “To get the app to open up. I called it said no calls being accepted. The emails are not being answered.”
Other Question:
- “Termination”
- “Block”
- “They block me”
Compare BlackPeopleMeet Customer Service To
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