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Contact BlackPeopleMeet Customer Service

How to Reach a Person at BlackPeopleMeet

Verified Contact Information

Customer Service Number:

  • 1-310-759-9579
    IVR / Automated System Only (No Human Option)
Call customer service
Send Message

Legal:

  • 1-214-576-3272
    DMCA Inquiries

BlackPeopleMeet Emails:

Customer Service
App Support
Legal
Copyright Infringement Inquiries
Media
Affiliates, Opt-out of Marketing Emails
bpm_ad_feedback@support.peoplemedia.com
App Support

BlackPeopleMeet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular BlackPeopleMeet Phone Number
1 (214) 576-3272
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular BlackPeopleMeet Email Address
customer-care@support.blackpeoplemeet.com
BlackPeopleMeet Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact BlackPeopleMeet Customer Service?

Most Popular Number:

(310) 759-9579
IVR / Automated System Only (No Human Option)
Total calls: 109 Issues resolved: 3 Last call: Apr 13, 2026

BlackPeopleMeet does not provide a customer support phone number. Instead, they recommend contacting them through their official website using the available email communication channel. There are customer support numbers posted on various websites that are not affiliated with BlackPeopleMeet.

Once you have sent the email/request ticket from the website, a Blackpeoplemeet representative will shortly respond to you. The customer support can assist you with account and profile management, technical issues, membership inquiries, reporting and blocking, and general inquiries and guidance.

You can contact BlackPeopleMeet customer service through their website, you can visit their official website and access the "Contact Us" page. On this page, you will find a contact form where you have to provide your name, email address, and a detailed message explaining your inquiry or issue.

To ensure that the customer service team understands your concern properly, you should provide accurate and specific information. Once you submit the form, the BlackPeopleMeet customer service team will review your message and respond to you accordingly.

Since Blackpeoplemeet does not have a dedicated customer support number, the only way to contact Blackpeoplemeet is by using its contact form. To get in touch with Blackpeoplemeet for canceling or deleting My Account, use the contact form available on Blackpeoplemeet’s official website. In the message body, explain about issues and send it to the team. Include every detail thoroughly so that the customer service representative will be able to respond efficiently.

PissedConsumer Club

Contact Information

BlackPeopleMeet Website:

BlackPeopleMeet Help Center:

Corporate Office Address:

People Media, Inc.
8750 N. Central Expressway Suite 1400
Dallas, Texas 75231
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm


Mailing Address:

People Media, Inc.

Attn: Cancellations

P.O. Box 25472,

Dallas, TX 75225

More contact details

Fax:

+1 214-853-4309

Summary of BlackPeopleMeet Customer Service Calls

10.5K TOTAL
CALLS
01:12 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BlackPeopleMeet?

Account Question:

  • “Remove last name on profile”
  • “Because I don't want them going into my account taking anymore money out of my account. I want to close my account with black people. Com. N”
  • “I am having an issue logging in and I'm paying for a subscription and cannot login into”

Activation/ Cancellation Question:

  • “Unable to cancel my subscription. I have been charged again”
  • “Two cancel my subscription”
  • “Need to cancel subscription”

Payments and Charges Question:

  • “Stop trying to get payment I cancel my prescription”
  • “Unauthorized charge”
  • “You charging me itook off charging me”

Request for Information Question:

  • “About a subscription”
  • “Terrible support”
  • “How much is it for a month”

Refund Question:

  • “*** no never talked to anyone. You guys are delusional. Black People Meet needs to refund me my money for March. I paid then they cancelled.”
  • “Refund my money”
  • “Refund”

Website/ Application Question:

  • “I want to report someone that scammed me on your website”
  • “I want to report a scammer that was on your website”
  • “Cannot get into the site”

Product/ Service Question:

  • “Problem with my account”
  • “Area distance not working”
  • “Unable to gain access”

Cards Question:

  • “My gift card not going through”
  • “Card rejected”
  • “Why yall trying to tale money off my card”

Staff Question:

  • “Not receiving a service”
  • “I'm not paying for no services”
  • “My service has been disconnected for some reason and I paid for the service just a week ago maybe less I would like a refund”

Return/ Replace Question:

  • “Name change”
  • “Change my location of search”
  • “Cannot pay and Cannot change location from Las Vegas to Phoenix”

Shipping and Delivery Question:

  • “I believe there’s an issue with my location as I only receive correspondence from individuals outside of my state. Location should be West Bloomfield, MI 48323”
  • “Cannot get the right answer every time I contact your customer service”
  • “To get the app to open up. I called it said no calls being accepted. The emails are not being answered.”

Other Question:

  • “You have taken money you most certainly shouldn't have”
  • “Termination”
  • “Block”

Compare BlackPeopleMeet Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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