Contact BlackPeopleMeet Customer Service
BlackPeopleMeet Phone Numbers and Emails
Toll-Free Number:
-
(866) 320-0106
Legal:
-
(214) 576-3272DMCA Inquiries
BlackPeopleMeet Emails:
How to Contact BlackPeopleMeet Customer Service?
Most Popular Number:
| Total calls: 9 191 | Issues resolved: 254 | Last call: May 14, 2025 |
BlackPeopleMeet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BlackPeopleMeet is 8663200106. 92% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: phone number, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BlackPeopleMeet Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BlackPeopleMeet is 8663200106. 92% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as BlackPeopleMeet may ask you for the following information to identify you as a customer: phone number, email or first and last name.
People call BlackPeopleMeet mainly because of account, activation/ cancellation, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact BlackPeopleMeet is customer-care@support.blackpeoplemeet.com. 50% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
BlackPeopleMeet Website:
BlackPeopleMeet Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 7:00pm
Mailing Address:
People Media, Inc.
Attn: Cancellations
P.O. Box 25472,
Dallas, TX 75225
Fax:
BlackPeopleMeet Customer Service Reviews
The customer service sucks there's actually not a live agent that you can speak with. I sent various emails to no avail no response. Why pay for a membership where theres no customer service available.
My grip is having to wait until someone matches with you and you match with them. Is there not a way to just directly message a person? If not, why???
I am not able to speak to anyone and let me know I had cancelled my membership and do not want another 6 mos.
How Good is BlackPeopleMeet's Customer Service?
Summary of BlackPeopleMeet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BlackPeopleMeet?
Account Question:
- “Find acc to pay”
- “To see why I can’t pay for my subscription a regular price”
- “For membership price”
Activation/ Cancellation Question:
- “Reactivate account”
- “I can’t reactivate my subscription”
- “I want to cancel my account”
Payments and Charges Question:
- “Billing”
- “Unsatisfactory capability to view what should be covered in initial payment.”
- “Charges”
Request for Information Question:
- “Help with account”
- “Would like to speak to a live representative of black people meet”
- “Need help logging in”
Refund Question:
- “Refund Request”
- “Refund”
- “I need my money back you didn’t say u was taking the whole 70 dollars today!!!!!!”
Website/ Application Question:
- “Why I can't get my number verified to get on site”
- “The app will not open. I have sent over 2 emails. I had everything on my end check and it was fine. No reply at all from 2 emails. Technology support needs to step in.”
- “Trying to join and pay my fee for the site”
Product/ Service Question:
- “My phone number is not working”
- “I never was connected to this app and need to stop taking my money and return what was took”
- “I have a complaint”
Cards Question:
- “Card rejected”
- “Why yall trying to tale money off my card”
- “Can't get credit card. to purchase”
Staff Question:
- “Discontinued my service”
- “I just sent my money for services l didn't receive”
- “The. Service to. Join its. Wrong”
Return/ Replace Question:
- “I need to change my phone number lost my old number”
- “Change email”
- “My number has changed can't verify”
Shipping and Delivery Question:
- “I believe there’s an issue with my location as I only receive correspondence from individuals outside of my state. Location should be West Bloomfield, MI 48323”
- “Cannot get the right answer every time I contact your customer service”
- “To get the app to open up. I called it said no calls being accepted. The emails are not being answered.”
Other Question:
- “Calling for the price”
- “No longer interested”
- “Stole my money”
Compare BlackPeopleMeet Customer Service To
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