Linzy Sjc

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

My gripe has to do with not being able to contact a member directly.

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My grip is having to wait until someone matches with you and you match with them. Is there not a way to just directly message a person? If not, why???

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Leo Drg
map-marker Fayetteville, Georgia

I cancel this draft in November 2024. You are continuing to take my funds from my account I need it refunded back into my account. I will go to the back to stop payment on this draft thanks.

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I have canceled this account since November and you keep taking funds out of my account. I do want refund. Im gonna go to my bank today to discontinue draft

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Robin B Omb

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Verified Reviewer

Cancel

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I would like to cancel my subscription because I cannot access the site. Please refund my $29 to the debit card that I used to subscribe to your service.

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Preferred solution: Full refund

Nayra Yhp
map-marker New York, New York

Billing issue

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I cancelled my acct a weeks ago. It was indicated the last active day would be 12/29/24.

However, I was charged a renewal fee on that date.

have not been active on the site, I have also entered another cancellation. I want a full refund immediately.

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User's recommendation: Pay careful attention to your account, even when a cancellation has been confirmed!

1 comment
Kristjan Xoy

This site is an absolute disgrace to all dating sites...They should be shut down immediately!

Eric H Cyf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Cancel subscription

Nothing happened; I just don't like the service. I just want to cancel my subscription. This app is not for me.

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Anne G Wgv

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Verified Reviewer

Hacked cant close acct. Experts want a new agreement to connect me to tech suppport

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I want my account closed. I get tech support for 1 dollar.

My account has been hacked. It won't let me cancel.

This is exposing me more. Have someone contact me.

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Loss:
$200
Cons:
  • No support

Preferred solution: Cancel acct free of charge

User's recommendation: Answer the phone

Purcell Xwc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Account

Wrong number on account and was charged twice. If someone will contact me about this it would be great.

I just want to start my service and would like to start today.

I would like to have this issue fixed as soon as possible. I try to call but the number goes busy

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User's recommendation: Recheck before submitting

Amiracle Dsy

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Verified Reviewer
| map-marker Columbus, Ohio

Accouny

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They cannot verify my account using the phone number.And when I was able to put the number in it said the account had been deleted.Nonetheless, it's interesting that he continued to send me emails but they can't find the account.I am so pissed off and disgusted

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Anonymous
map-marker Columbia, South Carolina

These ppl are fake & fraud. Been trying to take money out my acct even after i deleted and dont use service. And keep giving vonsumers the run around when trying yo locate or talk to a live agent....

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See all in above message! !Do NOT USE!!!BULLSHIT this company be charging ppls acct knowing darn well we sre not using this crap..

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User's recommendation: ***

1 comment
Kristjan Xoy

The entire site is a scam including the homeless looking guys on the site!

Anonymous
map-marker Miami, Florida

I cannot sign into my profile. They have billed me but I cannot use site. Even tried to make a new profile. Jill Smith. AG, Florida

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Cannot access my profile. Made a new password as requested, no luck.

I even made a completely new profile and paid for it.

No luck bc I could not use my old phone number. Jill Smith

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Lisa L Mkk

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Verified Reviewer

It is telling me that they can’t see me

Text: I have not received one like and when I look at the men, it says that they can't see me. I have been on this site before, so I'm not sure what the problem is.

It's as though no one can see me or my photos. I need help.

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Henryetta F Mwr

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Verified Reviewer

Refund

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I canceled the subscription because I am not interested. Please refund my account. I did not request for money to be taken from my account.

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Preferred solution: Full refund

Bobby W Ybi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Upgrade, when you already paid can't review your message

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I paid for the month of December 3, 2024. The website is asking me to upgrade, which means making a payment. Logging in is not a problem, but when I click on my messages from a person, it says to upgrade.

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Preferred solution: Let see my messages for the month I pay for.

User's recommendation: Communications

Zelena Jze
map-marker Birmingham, Alabama

To cancel Services

I nothing happened, I want to cancel my services. If you dont stop taking money out of my account, I will call the Better Business Bureau.

Carlette Odom

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Shirley B Wog
map-marker Houston, Texas

Canceling my subscription

I no longer want to subscribe to BPM and to notify you that my email is no longer active.

Please contact by phone at 713-501-**** to confirm cancellation.

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