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Email update

I'm been trying to update my email address and can't seem to do it for some reason and I can't seem to get no help getting it done
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ID
#2459891 Review #2459891 is a subjective opinion of poster.
Location
Brighton, Massachusetts
New Reviewer

Cancel

I wrote you all on the 10th and ask to be remove from blackpeoplemeet.com apparently you left me on because you tried to draft money out of my account which was wrong. I'm going to let cash app no what happen so you don't try keep trying to take money out of my account that why I hate going on these dating site because you act like you can't hear when people trying to close up there account
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ID
#2455584 Review #2455584 is a subjective opinion of poster.
Product
Blackpeoplemeet Account
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To make sure my subscription is canceled

I didn't sign up for auto draft on my account I wanted one month not several, don't withdrawal anymore funds from my account. Thank you
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ID
#2448479 Review #2448479 is a subjective opinion of poster.
Service
Blackpeoplemeet Online Dating
Pros
  • Its simply a con
Loss
$39
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Billing

I'm being billed too much and I would like to cancel my Account I didn't agree to pay 64.95 a month.............so please if it is possible cancel my subscription I just wanted the free membership
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ID
#2447556 Review #2447556 is a subjective opinion of poster.
Loss
$66
Preferred solution
Full refund
New Reviewer

Only sgned up for 1 month. Need my refund back.

I only signed up for 1 month. Don't like the site and want a refund... I only signed up for 1 month I did not. authorize you all to take out any more money so I want a refund.

User's recommendation: Answer your phone.

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ID
#2446488 Review #2446488 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Still being charged when i ended my subscription
Loss
$19
Preferred solution
Full refund
New Reviewer

I paid for a month subscription yesterday and got cut off yesterday afternoon

I paid $20.64 yesterday my bank debt card and y'all cut me off yesterday afternoon, so either give me my month subscription or refund me my money back now... never had this problem with BLK website.

User's recommendation: I met my ex-wife on Blackpeoplemeet and it was a great app 6 year's ago, but now... I don't know was going on because I paid for a month subscription yesterday and got cut off the same day... I don't have this problem with any other sites.

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ID
#2443460 Review #2443460 is a subjective opinion of poster.
Pros
  • Okay looking women
  • Meeting a few sorta quality women
Cons
  • Steal your money
  • Customer service
  • You pay for something
Loss
$21
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complain

I pay $38.76 to chat with people and yet still asking for additional money I can view my messages or from people that view me. Is this how your website is designed to attract money from customers like me. Bad Business practice
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ID
#2440743 Review #2440743 is a subjective opinion of poster.
Loss
$39
Preferred solution
Deliver product or service ordered
New Reviewer

I do not have an active account greater than 2 years

BlackPeopleMeet - I do not have an active account greater than 2 years
Received notification of withdrawal from account. This came out of nowhere. No account or access to this site for 2 years. Please remove my account information and close my account immediately please.
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ID
#2433832 Review #2433832 is a subjective opinion of poster.
Service
Blackpeoplemeet Online Dating
Loss
$20
Preferred solution
Close account. Not a current customer.
New Reviewer

Due to health issues, I dont want to renew

Didn't get the persons name. It was resolved. She was very kind and courteous. I would recommend this site for people looking for friendships.

User's recommendation: It was ok.

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ID
#2431936 Review #2431936 is a subjective opinion of poster.

Can't log into my account

I have been trying to login on my iPad and nothings worked I tried to get a new password that didnt work.It will automatically pop up on my cell phone but iPad wont do anything

User's recommendation: It’s OK not great.

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ID
#2425321 Review #2425321 is a subjective opinion of poster.
Location
Dorchester, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to change a concern I reported

I sent you a concern email today...but here goes again. When you are open, business days, please help me to address it. I inadvertently reported a person I thought was scamming me. His profile name is Allen, from Nape Ca. We are currently dating (thank you). He explained the reasoning for his cloak and dagger...and I have accepted it. Unfortunately I jumped the rope rather quickly. We both check on blackpeoplemeet.com periodically to see if our profile is still accessible to each other. He checked and my profile was blocked from him. I cannot give him a straight response and he is getting suspicious. I do need this to be reversed as soon as possible. I am not afraid to tell him the truth, but, I need it to be corrected.
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ID
#2420499 Review #2420499 is a subjective opinion of poster.
Service
Blackpeoplemeet Online Dating
Preferred solution
Apology

Customer service

They shut my account down, no reason at all after they too my money..no refund...I got to log on maybe 4 times....then the site kept requesting me to reset my password....I did this over a hundred times, still couldn't load in..I finally gave up..and closed account..I hD no choice..I contacted them many times..they would lie, still not resolved..so I gave up after a week..and they kept my money

User's recommendation: *** no.

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ID
#2420395 Review #2420395 is a subjective opinion of poster.
Location
Little Rock, Arkansas
New Reviewer

Someone hacked my file

BlackPeopleMeet - Someone hacked my file
I have a account and someone hacked it. I still want to use it but someone keep changing my profile . What do i do?
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ID
#2418463 Review #2418463 is a subjective opinion of poster.
Loss
$49
Preferred solution
Start another paid account for me!I
New Reviewer

Charge to my card that i did not make

I did not join this group. I did not authorize the charge to my account. I am requesting a full refund.
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ID
#2414299 Review #2414299 is a subjective opinion of poster.
Loss
$86
Preferred solution
Full refund
New Reviewer

Canceling my subscription

I will like to cancel my Subscription I met somebody on black people me and I no longer need black with me
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ID
#2410782 Review #2410782 is a subjective opinion of poster.
Product
Blackpeoplemeet Subscription
Preferred solution
Don’t charge my credit card for February 2021