Elaine J Dsi

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Verified Reviewer

Billing issue

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BlackPeopleMeet - Billing issue
All of a sudden I am being billed for the sight and I have not been on the site for more than 2 years.
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Preferred solution: Full refund

Cheryl L Ljp

I did not make a profile on your website. Just found out about it and need it removed please

Please remove a profile that was set up but not by me. Someone has hijacked my information please remove from your website
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Preferred solution: Remove a profile with my fb pics

Anonymous
map-marker Chicago, Illinois

Billing question

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I was unable to contact Black PeopleMeet in order to cancel my subscription. You should have a phone#.
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User's recommendation: Get a contact number for Customer Service. If people pay you for a service they should have access to speak with a representative when they are not satisfied with their service they pay for.

Daniel F Nou

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Account

BlackPeopleMeet - Account
I can NOT get into an account that I just paid for. email: dannfran@***.com I need help to get back in OR please refund me for the total amount spent. Thank you.
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Pros:
  • Chatting with people
Cons:
  • Account issues and no phone number for customer service

Preferred solution: I would like the account to be accessible.

Lynne H Xco

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Verified Reviewer
| map-marker Baker, Louisiana

Paying for 2 subscriptions ,taking money twice out of my acct

The phone number on line is not working, just being charged twice for this subscription can you replace my money at least on this account
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Michelle B Rea

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Verified Reviewer

Issue with acct

I had a problem with my acct I changed my password and now it will.not allow me log on. I have sent 5 emails the number for customer service is wrong. Don't fo on this site!!!
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Loss:
$19
Pros:
  • Nice way to meet people
Cons:
  • Customer service bad

Preferred solution: My acct back on track I am paying for a service I can't use!!!!

Christophe S Ijt

I asked to be removed, and I'm still being charged

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I've been charged for a service that I'm no longer using, and I went through the channels and spoke to a representative, to no avail. I'm delinquent for a Important bill, because of this site. I may have to Litigate.
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Loss:
$55

Preferred solution: Full refund

Lucious B Mim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Can get in my account

BlackPeopleMeet - Can get in my account
I can't get get in my account 504385**** lucious brock this is not professional if I can't get In my account give me my money back I'm sorry no
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Anonymous
map-marker Deltona, Florida

Site is not working

I went to ft Lauderdale and the site would not load.I tried everything.It wasn't til I got home and it eventually started working.I was very disappointed.
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User's recommendation: Your site need a help line

Alan Y Mtu

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Verified Reviewer

Cancellation

I found a girlfriend I do not need black people to meet because I did not find anyone on BPM I cannot find anybody on black people meet so I do not need your services anymore. People do not respond to my messages or my pictures so I am moving on no more black people meet for me goodbye bye bye bye bye
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Preferred solution: Cancel my subscription

Christopher W Nvg

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Verified Reviewer

Over charging my account

BlackPeopleMeet - Over charging my account
BlackPeopleMeet - Over charging my account - Image 2
Cancel my subscription and refund my money or ill just call my credit card company I didn't mind paying $20 but most definitely not the$100 yall charged
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Loss:
$97

Preferred solution: Full refund

Anonymous
map-marker Ooltewah, Tennessee

Refund

I called the number listed and got busy signal each time. I need my money refunded to me that you took from my account. I tried ro cancel my account. I thought I had. My number is 423-544-****
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User's recommendation: Answer the phone

Anonymous
map-marker Los Angeles, California

Incorrect billing

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I signed up under a special rate of $33 for three months now you are billing me $40 every month please correct this mistake
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User's recommendation: the women are too old looking for their age, try to get more younger looking older ladies

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Coatesville, Pennsylvania

Cancel subscription

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BlackPeopleMeet - Cancel subscription
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BlackPeopleMeet - Cancel subscription - Image 3
I have reached out to your email and no one responds back, phone ,customer service is never available. I cannot cancel and want to
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User's recommendation: Check for live customer service

Amalia J

My profile

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My profile has been deleted on the app !! Please share where to get help All my messages to participants have been deleted so I cannot reach anyone !!!
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Preferred solution: Reinstated profile etc

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